CCSA does not discriminate in its hiring and personnel procedures against any applicant for employment or any employees because of race, religion, sex, lifestyle, age, national origin, sexual orientation, or because of a handicapping condition that does not impair job performance.
This applies, but is not limited to hiring, promotion, demotion, transfer, recruitment, recruitment advertising, disciplinary action, lay-off, termination, apprenticeship, and compensation. CCSA is an Equal Opportunity Employer.
Before employment begins, a candidate being offered a position will need to provide CCSA with a readable transcript of the highest level of education completed. This would include education completed at the high school level, community college, college or university level. It will be the candidate's responsibility to produce the transcript from his or her educational institution.
CCSA also performs a criminal background check and a motor vehicle check on every candidate before offering employment.
To apply for employment or a volunteer position in Durham, Orange or Wake counties, send a resume with cover letter to:
Child Care Services Association
P.O. Box 901
Chapel Hill, North Carolina 27514
[P] 919.967.3272
[F] 919.967.9691
hr@childcareservices.org
Open Monday through Friday, 8:00 a.m. - 5:00 p.m.
Job Listings
Finance and Human Resources Division
- There are no open positions in this division at this time
Professional Development Initiatives Division
Compensation Initiatives Division
- There are no open positions in this division at this time
Triangle Area Child Care Resource & Referral Division
Development and Communications Division
Systems, Research and Development
Operations Division
- There are no open positions in this division at this time
Other Opportunities
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Finance and Human Resources Division
There are no open positions in this division at this time

Professional Development Initiatives Division
Database Developer II
JOB SUMMARY:
Create new features and upgrades, test software in order to evolve the current database using FileMaker Pro for both PC and Macintosh computers. Respond to problems that users report. Develop new databases as needed.
DUTIES AND RESPONSIBILITIES:
- Treat information on CCSA clients, employees or board members in a confidential manner
- Continually evolve and refine the current databases as necessary in order to provide an excellent product
- Maintain the current TEACH and WAGE$ FMP databases for North Carolina and other states
- Design new FMP database solutions as needed
- Respond to and troubleshoot problems that the users report
- Train users and provide technical assistance as requested by manager
- Maintain good interpersonal and collaborative relationship with peer developers
- Develop and maintain a work plan
- Use established protocol for documentation for all activities related to database development
- Perform other tasks as assigned by agency leadership
SPECIAL SKILLS:
- Effective oral and written communication skills with internal and external clients
- Ability to self-direct
- Attention to detail
- Strong analytical and diagnostic skills
- Thorough knowledge of both Macintosh and PCs and proficient in Word and Excel
EDUCATION AND EXPERIENCE REQUIREMENTS:
- A master’s or bachelor’s degree in any field
- Extensive experience in database development and at least 6 years of professional experience designing databases using FileMaker Pro 6 and above
SPECIAL WORKING REQUIREMENTS:
- An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency’s discretion.
- Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
- No substantiation or criminal conviction of child abuse or neglect.
- May require need for flexible schedules work.
- May work in shared space.
SALARY RANGE : $34,350 - $51,525
SALARY HIRING RANGE: $34,350 - $39,502
Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40.

Compensation Initiatives Division
There are no open positions in this division at this time

Triangle Area Child Care Resource & Referral Division
Teacher, Infant Toddler Center (Part-Time) 25 hours per week
JOB SUMMARY: Provide direct care to the children enrolled in CCSA’s Infant/Toddler center in collaboration with their family members, and model appropriate practices to student teachers, practicum students and volunteers.
DUTIES AND RESPONSIBILITIES:
- Treat information on CCSA clients, employees or board members in a confidential manner
- Provide for the health and safety, including constant supervision, of up to 4 children ages 6 weeks to 24 months
- Work collaboratively with the Infant/Toddler Director to provide an environment that is developmentally appropriate and challenges children to grow in all developmental domains
- Abide by the policies and procedures of the Infant/Toddler Center child care program, as well as all licensing requirements
- Complete all documentation as required
- Communicate regularly with family members making them feel welcome and valued in the program
- Perform other tasks as assigned by agency leadership
SPECIAL SKILLS:
- CPR and First Aid Certification required annually
- ITS-SIDS training within the past 3 years
- Ability to work well with a diverse population
- Professional appearance and demeanor
- Effective oral and written communication skills
EDUCATION AND EXPERIENCE REQUIREMENTS:
- A Bachelor’s degree in Early Childhood Education/Child Development or related human services field or an Associate’s degree in ECE/CD with extensive experience in child care settings.
- Minimum of 2 years experience directly working with children in a child care center or family child care home with at least 1 year experience with infants and toddlers.
SPECIAL WORKING REQUIREMENTS:
- An automobile at his/her disposal; a valid, non-suspended NC driver's license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency's discretion.
- Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
- No substantiation or criminal conviction of child abuse or neglect.
SALARY RANGE : $25,480- $38,220
TYPICAL HIRING RANGE: $25,480 - $29,302

Manager, Technical Assistance Services
JOB SUMMARY : Oversees the integrity of CCSA’s technical assistance services. Supervises, supports, and provides training and mentoring to the TA Associates.
DUTIES AND RESPONSIBILITES :
- Supervise the TA staff and works jointly with the TA Program Manager in distributing and managing TAs weekly caseloads and schedules. Approve time off and sign time sheets for the TA staff. Assist Director in hiring and evaluating TA staff.
- Review budgets, spending levels, purchase requests and reimbursement requests to ensure appropriate use of project funds.
- Work with the TA Program Manager to develop and implement TA orientation.
- Work with the TA Program Manager and Director to develop, facilitate and implement TA policies, procedures and expectations. May take the shape of creating manuals and trainings and leading departmental discussions.
- Accompany TA Associates on site visits to ensure TA process is being followed. Serves as a mentor and support resource to the TA staff.
- Train all TA staff on rating scale and accreditation observation protocol. Ensure rating scale and observer reliability among the TA staff.
- Maintain a caseload of mandatory TA sites and sites needing high intensity or emergency TA (expected caseload 10-12 programs).
- Facilitate connections between the work of the general TA staff and other projects within the TA Department, the CCR&R Division and the agency.
- Serve as agency representative on community, agency and departmental meetings. (May include groups such as TAC, Licensing Consultants, Director’s Meetings, Local Program Service Coordinator, PFI, DCIC and OCPIC.)
- Help coordinate community, agency and departmental meetings regarding early childhood issues.
- Serve as department representative in agency sponsored events (such as Day for Day Care, Stand for Children, Provider Appreciation Day).
- Help facilitate program and provider support groups.
- Help TA Program Manager and Director in completing and writing grant proposals and quarterly and year-end reports.
- Treat information on CCSA clients, employees or board members in a confidential manner.
- Perform other tasks as assigned by agency leadership.
SPECIAL SKILLS :
- Effective oral and written communication skills with internal and external clients
- Computer experience; knowledge of or demonstrated ability to learn File Maker Pro, Excel, and Word
- Attention to detail with ability to accurately handle large volumes of administrative work
- Expert knowledge of NC State Licensing Regulations, the Environmental Rating Scales, NAEYC and NAFCC accreditation standards and effective consultations models
EDUCATION AND EXPERIENCE REQUIREMENTS :
- Master’s degree in Early Childhood Education or similar field with a minimum of 4 years of child care experience with at least two years of experience in training adults and providing technical assistance. Bachelor’s degree in Early Childhood Education or similar field with a minimum of 4 years of child care experience with at least 4 years of experience in training adults and providing technical assistance.
SPECIAL WORKING REQUIREMENTS :
- An automobile at his/her disposal; a valid, non-suspended NC diver’s license and a current automobile liability policy with continuous coverage
- Extensive travel throughout two counties
- No substantiations or criminal conviction of child abuse or neglect
- Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities.
- May require need for flexible schedules, including occasional evening and weekend work
- May work in shared space
Salary Range : $39,520 - $59,280
Typical Hiring Range : $39,520 - $45,448
Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40.

Data & Quality Assurance Coordinator
JOB SUMMARY: Update and maintain regional referral database; monitor usage to ensure accuracy and consistency; train staff on appropriate use and provides summary data.
DUTIES AND RESPONSIBILITIES:
- Treat information on CCSA clients, employees or board members in a confidential manner
- Configure, train and provide on-going technical assistance on referral database
- Create a data dictionary for database, monitors usage and consistency
- Continue referral database quality control system
- Develop Internet mask and monitor usage
- Pull and analyze client data on monthly and quarterly basis for child care providers
- Pull other reports as requested
- Supervise two administrative assistants
- Perform other tasks as assigned by agency leadership
SPECIAL SKILLS:
- Effective oral and written communication skills with internal and external clients
- Computer experience; knowledge of or demonstrated ability to learn database programs
- Attention to detail with ability to accurately handle large volume of administrative work
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Bachelor’s degree with 4 years expertise and experience in maintaining a database, or Master’s with 2 years experience. Ability to communicate effectively both verbally and in writing. Knowledge of both Macintosh and PCs, including Word, Excel Software, and Internet research and use.
SPECIAL WORKING REQUIREMENTS:
- An automobile at his/her disposal; a valid, non-suspended NC driver's license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency's discretion.
- Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
- No substantiation or criminal conviction of child abuse or neglect
- May require need for flexible schedules, including occasional evening and weekend work
SALARY RANGE : $34,350 - $51,525
TYPICAL HIRING RANGE: $34,350 - $39,502
Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40. 
Nutrition Educator/Manager I, Early Nutrition Matters (ENM) Program
JOB SUMMARY: Develop and implement CCSA’s Early Nutrition Matters (ENM) Program
DUTIES AND RESPONSIBILITIES:
- Design, implement, instruct and evaluate nutrition education programs as needed
- Develop an annual program plan (within the parameters of the project proposal) for the Early Nutrition Matters (ENM) program
- Work directly with program leadership on program planning, design, promotion, implementation and evaluation of ENM and CCSA’s nutrition services
- Create menus that comply with the CACFP meal patterns and CCSA’s Meal Service Program Principles
- Manage data collection for ENM health promotion activities and prepare evaluative reports for program
- Support service, customer satisfaction and viability of CCSA’s Nutrition Program
- Provide assistance to child care providers enrolled in the meal service program for nutrition education
- Participate with Nutrition Program staff as needed with the recruiting of new centers to the meal service program
- Monitor the quality and nutrition of food prepared for the meal program
- Develop education modules for children ages two to five that include hands-on activities that can be led by child care providers for the ENM program
- Conduct nutrition education classes for child care providers and parents
- Write articles for parents and early childhood professionals on nutrition and healthy eating for newsletter publication
- Maintain accurate and timely records including, program attendance, participation forms, production record, evaluative data, time sheets and other necessary forms
- Treat information on CCSA clients, employees or board members in a confidential manner
- Perform other tasks as assigned by agency leadership
SPECIAL SKILLS:
- Precision, problem solving, concentration, reasoning, judgment and initiative (ability to work without direct supervision)
- Effective oral and written communication skills with internal and external clients
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Registered Dietician, Master’s degree preferred
- Minimum of two years experience in nutrition education programming with a focus on the early childhood population; parent and family education service development preferred
- Experience with grant and report writing, data analysis
- Excellent math and computer skills, with proficiency in Word and Excel
SPECIAL WORKING REQUIREMENTS:
- An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency’s discretion.
- Local driving required for shopping and emergency food delivery
- Current TB test (renewed annually)
- No substantiation or criminal conviction of child abuse or neglect
- Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities
SALARY RANGE : $39,520 - $59,280
SALARY HIRING RANGE: $39,520 - $45,448
Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40.

Nutrition Services Manager I
JOB SUMMARY: Provide leadership for CCSA’s Nutrition Services Program, including the operation of two kitchens.
DUTIES AND RESPONSIBILITIES:
- Responsible for the overall service, customer satisfaction and viability of CCSA’s Nutrition Program
- Provide support & oversight to the kitchen supervisors
- Work with staff dietician in the creation of menus and recipes that comply with the CACFP meal patterns and CCSA’s Meal Service Program Principles
- Be directly involved with Nutrition Program clients, including the recruiting of new centers, the development of new routes, securing service agreements, etc.
- Monitor the quality of food and service, including meal delivery
- Work with kitchen managers on hiring, training and supervising of kitchen staff
- Monitor food inventory maintained by both kitchens; order supplies to ensure total readiness and support for the published menu
- Develop and maintain the budgets for all Nutrition Programs
- Oversee maintenance of kitchens and equipment
- Ability to fill in, if needed, in either kitchen
- Negotiate pricing with food service vendors, delivery services, etc.
- Maintain accurate and timely records including, delivery receipts, participation forms (required), daily meal production record, time sheets and other necessary forms
- Maintain ServSafe Certifications, as required by local health officials
- Treat information on CCSA clients, employees or board members in a confidential manner
- Perform other tasks as assigned by agency leadership
SPECIAL SKILLS:
- Precision, problem solving, concentration, reasoning, judgment, initiative (ability to work without direct supervision) and ability to speak with and handle people
- Effective oral and written communication skills with internal and external clients
- Ability to calculate measurements and meal portions according to Child and Adult Care Food Program standards for appropriate age of Child Care Services Association meal participants
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Four years of technical school or college, with a concentration in food service preferred
- Six years food service experience; prefer food service management experience and experience with volume production
- Experience with CACFP meal patterns and production
- Good math and computer skills, with proficiency in Word and Excel
SPECIAL WORKING REQUIREMENTS:
- An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency’s discretion.
- Ability to occasionally lift 40 pounds and operate kitchen equipment
- Local driving required for shopping and emergency food delivery
- Current TB test (renewed annually)
- No substantiation or criminal conviction of child abuse or neglect
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
SALARY RANGE : $39,520 - $59,280
HIRING SALARY RANGE: $39,520 - $45,448
Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40.

Development & Communications Division
Volunteer and In-Kind Resources Manager
JOB SUMMARY: The Volunteer and In-Kind Resources Manager is responsible for the planning, implementation and management of a comprehensive volunteer program for CCSA. Responsibilities include the management of volunteers and in-kind resources for the agency, individual divisions, special events and program activities, including planning special events. This position works closely with all divisions and coordinates all efforts with the Development and Communications Team. The Volunteer and In-Kind Resources manager reports directly to the Vice President, Development and Communications.
DUTIES AND RESPONSIBILITIES:
- Treat information on CCSA clients, employees, Board members or donors in a confidential manner.
- Develop, implement and manage an integrated volunteer development plan for CCSA as a whole and within the agency’s divisions
- Recruit and orient volunteers and interns to work in all divisions of the agency
- Create and implement a comprehensive volunteer training program; create a volunteer handbook
- Coordinate CCSA's internal United Way Campaign
- Organize the solicitation of in-kind donations for events, auctions, raffles and programs
- Develop and coordinate CCSA events that honor those who make a difference for children or for the agency; oversee the annual awards breakfast and other special events as assigned
- Represent CCSA at various functions to solicit donations of time, cash or in-kind donations; work closely with Development Manager to ensure consistency and integration in solicitation efforts
- Coordinate all volunteer and in-kind efforts with the entire Development and Communications team
- Track the numbers of volunteers, volunteer hours and in-kind resources donated to CCSA each month; generate volunteer activity and in-kind resources reports on an on-going and as needed basis for agency leadership and individual divisions
- Create, develop and maintain job descriptions and volunteer opportunities for all agency volunteers
- Establish partnerships with volunteer organizations and corporations to advertise CCSA volunteer opportunities; identify new opportunities for volunteer partnership
- Develop, update and maintain volunteer opportunities for the CCSA website; work closely with website and publications coordinator to maintain opportunities and ensure regular updates and current information is available; develop, update and maintain volunteer opportunities for CCSA as a whole
- In collaboration with the Vice President, Development and Communications, establish and manage a volunteer advisory board; this group will be tasked with providing direction, oversight, guidance and contacts in volunteer and in-kind resource management
- Create, establish and manage an appropriate volunteer screening process for the agency
- Assist all volunteers that call in or respond to website
- Perform other tasks as assigned by the Division Vice President
SPECIAL SKILLS:
- Effective oral and written communication skills with internal and external clients
- Computer experience; knowledge of or demonstrated ability to learn FileMaker Pro
- Attention to detail with ability to accurately handle large volume of administrative work
- Ability to work independently
- Ability to demonstrate sound judgment
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Bachelor’s Degree with 4 years of experience or
- Master’s Degree with 2 yrs. experience
SPECIAL WORKING REQUIREMENTS:
- An automobile at his/her disposal; a valid, non-suspended NC driver's license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency's discretion.
- Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
- No substantiation or criminal conviction of child abuse or neglect
- May require need for flexible schedules, including occasional evening and weekend work.
- May work in shared space
- Work in other CCSA offices as needed
SALARY RANGE : $41,600 - $62,400
TYPICAL HIRING RANGE: $41,600 - $47,840
Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40.
Systems, Research and Development
Research Director
JOB SUMMARY: The Director, Research is responsible for developing and sustaining a Research Department that conducts internal program evaluation for projects administered by CCSA and provides action-oriented research for the early childhood field with local, state and national impact.
DUTIES AND RESPONSIBILITIES:
- Create and manage a research agenda for CCSA
- Develop a budget for the Research Department and for specific projects within the Department as needed
- Secure funding to support all needs of the Research Department
- Monitor budgets and ensure appropriate use of funds
- Supervise, hire and terminate Research Department staff and determine benchmarks for measuring staff success
- Establish quality assurance procedures to keep data entry, data analysis and reporting errors at less than 1%
- Set annual goals for Research Department and ensure success in meeting those goals
- Submit at least 1 article per year to peer-reviewed journal and develop at least one public policy report on data collected by research team.
- Oversee evaluation of all internal agency programs
- Recommend new ways of using data collected by CCSA and implement a plan to make this happen
- Ensure that the Research Department provides quality customer service to both its internal and external clients including timely response, quality products and respectful communication
- Ensure that all Research actions comply with the American Sociological Association’s Code of Ethics in addition to the CCSA Code of Ethics
- Act as a liaison and provide representation on committees assigned by the Division VP
- Treat information on CCSA clients, employees or Board Members in a confidential manner
- Perform other tasks as assigned by agency leadership
SPECIAL SKILLS:
- Effective oral and written communication skills with internal and external clients
- Computer experience; knowledge of or demonstrated ability to learn FileMaker Pro and Excel
EDUCATION AND EXPERIENCE REQUIREMENTS:
- PhD in Sociology, Policy Analysis, Early Childhood Education, Public Health or related field
- At least three years experience supervising staff and managing program budgets
- Demonstrated ability to conduct survey research and program evaluation; demonstrated ability to conduct statistical and policy analysis; demonstrated ability to publish research; demonstrated ability to secure funding to support research; demonstrated ability to translate research into action; demonstrated interest and knowledge of early childhood systems
SPECIAL WORKING REQUIREMENTS:
- An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency’s discretion
- No substantiation or criminal conviction of child abuse or neglect.
- Ability to travel throughout North Carolina and occasionally to other states
- Flexible schedule
SALARY RANGE: $49,920 - $74,880
SALARY HIRING RANGE: $49,920 - $57,408
Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40.

Research Manager
JOB SUMMARY: Responsible for the development and implementation of internal evaluation projects and external research projects as assigned.
DUTIES AND RESPONSIBILITIES:
- Treat information on CCSA clients, employees or board members in a confidential manner
- Interview, hire and evaluate the performance of Research staff
- Plan project timelines and work assignments
- Mentor and train the Research staff in all aspects of department activities to help staff succeed and to assure that the department’s research products meet internal standards set by the President and Division VP
- Aid in budget development and ensure adherence to budget requirements and limitations
- Seek new research projects and funding, and assist in grant preparation
- Implement research projects including the development and testing of research tools, review of relevant literature, coordination of data collection and analysis and quality control measures
- Develop standardized procedures for securing compliance with rules and ethical guidelines on the study of human subjects
- Maintain and review (as necessary) the department’s procedure manual
- Communicate with stakeholders, such as child care resource and referral agencies, Smart Start Partnership or other agencies relevant to the studies in progress, define their roles in relation to studies and partner with them when appropriate
- Analyze study data, prepare summary reports and present report findings to funders and internal staff as appropriate
- Write formal reports of research findings for external audiences as assigned, including legislators
- Work collaboratively with CCSA’s Communications Department to produce external reports, press releases, determine optimal dissemination methods and put materials on CCSA’s Web site
- Participate in program management team meetings, and represent the Research Department in forums where collaboration potential exists
- Develop and annually evaluate the internal program research tools and perform program evaluation for internal agency services
- Work collaboratively with agency management members in the evaluation of their programs and provide analysis of data
- Perform other tasks as assigned by VP, Systems, Research & Development
SPECIAL SKILLS:
- Effective oral and written communication skills with internal and external clients
- Proficiency in using a Macintosh computer, Word, Excel and FileMaker Pro system
- Proficiency in using statistical programs such as JMP or SPSS
- Proficiency in data entry and data management
- Strong initiative and personal organization
- Effective at developing procedures to aid others in structuring their work and routines
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Master’s degree, preferably in human services field with emphasis on social research, previous experience with survey research and at least one year of supervisory experience
- Four years research experience or college course work in research methods, public policy and survey design, with at least one year of survey research experience and at least two years of supervisory experience
- Data management, data analysis and data entry skills required
- Previous supervisory experience
SPECIAL WORKING REQUIREMENTS:
- An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency’s discretion.
- Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
- No substantiation or criminal conviction of child abuse or neglect
- May require need for flexible schedules with some evening and weekend work possible during data collections, analysis and reporting periods
SALARY RANGE : $39,520 - $59,280
TYPICAL HIRING RANGE: $39,520 - $45,448
Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40.

Part-Time Temporary Research Assistant
JOB SUMMARY: Aid in administering program evaluations for departments at CCSA and support other studies conducted by the research department.
DUTIES AND RESPONSIBILITIES:
- Treat information on CCSA clients, employees or board members in a confidential manner
- Enter data into FileMaker Pro database
- Enter data into Excel
- Verify data
- Manipulate data to create lists or prepare labels
- Administer phone surveys
- Prepare and meter mailings
- Perform other tasks as assigned by agency leadership
SPECIAL SKILLS:
- Effective oral and written communication skills with internal and external clients
- Computer experience; knowledge of or demonstrated ability to learn FileMaker Pro and Excel
- Attention to detail with ability to accurately handle large volume of administrative work
EDUCATION AND EXPERIENCE REQUIREMENTS:
SPECIAL WORKING REQUIREMENTS:
- An automobile at his/her disposal; a valid, non-suspended NC driver's license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency's discretion.
- Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
- No substantiation or criminal conviction of child abuse or neglect
- May require need for flexible schedules, including occasional evening and weekend work
- May work in shared space
SALARY RANGE: $10.00 - $12.00
TYPICAL HIRING RANGE: $10.00
Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40.

Operations
There are no open positions in this division at this time
Other Opportunities
Volunteer Opportunities
Volunteer opportunities at CCSA range from making telephone calls, typing and filing to assisting with a special event. Some opportunities may require a weekly commitment, while others may be for one day only. Responsibilities vary and positions are often created around the interests of the volunteer. If you would like to get involved with CCSA to promote affordable, accessible, high quality child care, please contact us now.

AmeriCorps - T.E.A.C.H. Early Childhood® Corps
Make a difference in a child's life, while paying for school or paying off student loans - all while helping your community. Find out more here.

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