Blog

By Marsha Basloe, CCSA President

Publicly supported preschool services for 4-year-olds is a huge need in Durham County, yet NC Pre-K does not have all its seats filled for this school year, which starts in only a few weeks.

According to the Durham County Government, there are nearly 4,000 4-year-olds each year in Durham County, about half of whom live in households making less than $50,000 a year. Children from lower-income households are often left behind their peers, furthering inequality and setting the stage for an achievement gap that persists through high school. As a vibrant, growing community, Durham recognizes the short- and long-term benefits of a high quality early childhood program for the community, but most especially for children and their families, particularly those earning low-incomes.

Our research found there are six low-income preschool children for every one publicly funded preschool space in Durham through programs such as NC Pre-K, Durham Public Schools and Head Start. With funding from the Durham County Government, the Durham PreK umbrella offers the opportunity for universal services for all 4-year-olds in Durham County through these programs.

“Durham is making a bold investment in the future by supporting early education for our young children,” said Linda Chappel, Senior Vice President of Triangle Area Child Care Resources and Referral Services at Child Care Services Association (CCSA). “We will not rest while some of our children are left behind, furthering inequality and setting the stage for the achievement gap that persists through high school and beyond.”

As president of CCSA, I have authorized CCSA’s Triangle Area Child Care Resource and Referral Services Division to make this our number one priority, and I hope Durham’s Partnership for Children and Durham Public Schools do the same.

Every child deserves affordable, accessible, high-quality child care, and Durham PreK works to ensure just that. We hope to be able to utilize every spot for Durham PreK, Durham County’s commitment to high-quality publicly-funded preschool for all 4-year-olds.

Durham’s Partnership for Children is still accepting applications for enrollment for this school year. Families can apply for NC Pre-K by contacting Durham’s Partnership for Children at 919-403-6960 or by visiting dpfc.net/our-work/ncpk/. CCSA works with the Partnership to enroll children in the Durham PreK program once they are in NC Pre-K.

About Durham PreK:

Durham PreK is committed to improving the quality of preschool programs by providing financial support, training opportunities for teachers and increasing eligibility for families to enroll their child. Beginning in 2018, Durham County Government has committed to equitable access to high-quality preschool for all children in Durham. Investments will not only increase the number of publicly funded pre-K slots but also broaden eligibility and work with teachers and private centers to build their quality through teacher and director education, mentoring and coaching. For more information, visit https://www.childcareservices.org/durham-prek/.

About Child Care Services Association:

Founded in 1974, Child Care Services Association’s mission is to ensure affordable, accessible, high-quality child care for all young children and their families. Using a holistic approach, CCSA supports children and families find child care in the Triangle, helps child care professionals improve the quality of early education children receive and provides scholarship resources so all families can afford and access high-quality early care and education. CCSA also provides healthy meals for children at child care centers throughout the Triangle with our Meal Services program. Our T.E.A.C.H. Early Childhood®, Child Care WAGE$® and Infant-Toddler Educator AWARD$ programs give child care educators the means to obtain an education and supplement their salary based on that education, increasing teacher education, retention and compensation. CCSA also licenses T.E.A.C.H. and WAGE$ across the U.S. and conducts early childhood systems research and policy development statewide and nationally. For more information, visit www.childcareservices.org.

Written by Jennifer Gioia, CCSA Communications Manager

In October 2016, Michelle Roach received a call on a Tuesday morning—she would be fostering Jordan, a 6-day-old baby. “I wasn’t really prepared for actually searching for [child care],” Michelle said. “I’m a solo parent, so it was a big adjustment to do that, and as soon as he came into the home, we had a clock ticking. We had eight weeks at home with him and then he needed to find somewhere to go during the day.”

Parents often need a place to start as they begin their child care search. This is where Child Care Services Association’s Child Care Referral Central comes in. Child Care Referral Central is a trusted resource for families looking for child care, helping them find care based on their needs and providing information and resources at their request.

“We are in a unique position to link families, child care providers and the community together, so that parents can get all their child care answers in one place,” said Christy Thalheimer, referral manager at CCSA’s Child Care Referral Central.

“By going to Child Care Services Association, it really did allow me to have one place where I could ask my questions,” Michelle said. “I could get more information about both center-based [child care] but also family-based [child care]. I was able to sit down with a counselor and talk about what resources I had available to me, the subsidy through [the Department of Social Services] and what was available in the community.”

CCSA’s referral counselors can walk a family through all their child care options at each age of their children. From infant care to after school care, CCSA’s Child Care Referral Central can provide the tools families need to find the right child care for their children.

Often people see child care resource and referral programs (CCR&Rs) as only available to families who are most at risk due to poverty or special circumstances. While the Department of Social Services (DSS) offers a Child Care Subsidy program that uses state and federal funds to provide subsidized child care services to eligible families, finding the right child care is an important piece of the work-life puzzle for every family, no matter their income. Community members often ask if services are only for those in financial need, but CCSA’s Child Care Referral Central is available to every family in the nine-county area of Alamance, Caswell, Durham, Franklin, Granville, Orange, Person, Vance and Wake counties.

Silvana Rodriguez was Michelle’s child care counselor at Child Care Referral Central. She has been a counselor for more than seven years.

“[Michelle] walked into the office…and then told me that she was a first time parent, she was going to receive an infant and she was nervous about the whole process,” Silvana said. “So, I answered all of her questions. She had several questions about the types of care, the differences between them, and then I did a [customized] search for her based on [her work and home addresses]…We talked about national accreditation and what to look for, and then after that, we made a package for her with all the different information that may be useful for her.”

“One of the things, it was so small but it helped me so much, was that all of that information was placed in one packet and handed to me,” Michelle said. “In the chaos of my life of having a newborn and figuring everything out, having this one place I could go back to with all the phone numbers and all the information about ratings and other really helpful things in one spot made something that could have been really overwhelming more manageable. I was able to periodically when I had the time, make phone calls, set up tours and narrow down where he ended up going between two really high-quality centers. I picked one that was closer to my work, and I was really happy with the results from that.”

Silvana loves helping families like Michelle’s.

“That’s the thing that drives all us counselors because you can see the results when you follow up with them, and especially when they find a great quality place, and just going through their options and helping them navigate everything in terms of finding child care,” Silvana said.

“[CCSA’s Child Care Referral Central] made the already challenging process of being a solo parent and figuring out the process of DSS and foster care, and also just the challenge that every parent faces when they have to go back to work, which is that you’re leaving your tiny human being with other people, to really make that easier and to make me feel better about that process and more comfortable with him being there and knowing that he would be cared for in a reputable space,” Michelle said. “I didn’t have the pressure of having to Google or guess. I had all that information in one spot, and for me, that really made all the difference.”

Jordan turns three at the end of next month. He’s is “graduating” from Early Head Start and will transition over to another classroom in the same center mid-August. Michelle has thought about reaching out to CCSA again to speak with a counselor about more child care options. “I’m hoping to participate in the Universal Pre-K program next August,” Michelle said.

You can hear more about Michelle’s story by watching the video below.

To continue supporting the operations of Child Care Services Association and crucial programs such as the Child Care Referral Central, please donate today.

Written by Colleen Burns, Summer 2019 Communications Intern from UNC Chapel Hill

Rachel Feuer and her children

Rachel Feuer is a mother of two with her younger son, Sam, in child care in Chapel Hill. As any mother of a four-year-old would, Rachel expects her son to talk about the toys he played with or the new friends he made that day at his child care center. But one of his comments stands out among the rest.

Sam raves about the food served at his child care center. “My son has asked me many times to make Robert’s soup or Robert’s salad dressing or Robert’s chicken or Robert’s greens,” Rachel says. “He has asked me many times why we can’t just have Robert’s food at home, and was disappointed to find out that we can’t just order it. Recently, he has started asking for Robert’s recipes daily, and wondering why Robert doesn’t have a cookbook.”

Robert isn’t a cook at Sam’s child care center, though. Robert Cates has been a manager of the Meal Services program at Child Care Services Association (CCSA) for 20 years. He manages the kitchen in Orange County at the University United Methodist Church in downtown Chapel Hill and generates menus for all three of CCSA’s Meal Services kitchens. He also works closely with CCSA’s Meal Services program senior manager, Lisa Menna, who manages all three kitchens, to ensure meals meet the nutritional needs of the children by collaborating with dietitians and nutritionists as well as sourcing meat, produce and other products from local farmers.

What is the CCSA Meal Services?

In operation for almost 30 years, CCSA’s Meal Services program began out of the kitchen at the University United Methodist Church in Orange County. It expanded with the construction of the Jim and Carolyn Hunt Child Care Resource Center in Durham County, and in 2017-18’s fiscal year, the program served 1,300 children daily in 24 centers.

The Meal Services program provides two nutritious meals plus one nutritious snack per day to children enrolled in participating child care centers in Durham, Orange and Wake County. These scratch-made meals meet or exceed all USDA requirements for child care and are compliant with the Child and Adult Care Food Program (CACFP). CCSA serves as a food sponsor for CACFP,  a federal program that sets standards for nutritious meals for children ages birth-12 years, and subsidizes the cost of food for child care programs, targeting children whose families qualify for free and reduced lunch.

Rachel says, “CCSA makes it possible for smaller child care settings to provide excellent food for kids and teachers. At the small [child care center] my son attends, there is no space or budget to hire someone to cook meals.” This is the case for many child care centers.

By purchasing food in bulk, the Meal Services program allows child care centers to purchase nutritional meals and snacks at cost, without having to maintain expensive kitchens. It also allows directors to focus more of their attention on quality child care instead of on shopping, menu planning and cooking.

“It’s also an educational process,” says Robert. Trying new foods can be an adjustment for some children, “but the child care centers we’ve been serving for a long time…know how to ease kids into it and help them to appreciate the variety and appreciate things that they’ve never seen before,” Robert explained.

In order to be eligible for Meal Services, child care centers must have at least 3 stars or earn at least a 3-star rating within one year of implementing Meal Services, and participating centers are also required to enroll in the USDA’s Child and Adult Care Food Program. Meals also must be served family style at the table as meals are not individually packaged, so that children can eat together in a positive setting.

Why is the CCSA Meal Services Needed?

Many families in North Carolina face the dual challenge of food insecurity and early childhood obesity. Child care centers play a central role in the development of early eating habits. On average, children receive more than 50 percent of their daily caloric intake at child care. Therefore, the importance of these meals cannot be understated. Nutrition and quality must be prioritized.

Rachel is a psychologist who has worked with many clients who have struggled with healthy eating. “Early childhood is the time when children are developing lifelong eating habits. If they become accustomed to eating lots of preparations of healthy vegetables, proteins, legumes and whole grains, they will be at an advantage for their entire life,” says Rachel.

Meal Services focuses on creating meals that are made using local products and in-season fruits and vegetables.

Robert says, “We buy from Farmer Foodshare, which is a local food hub in Durham, and they source from all over North Carolina. They get apples from the mountains and produce from down east. And then we also source…from farmers in Orange, Durham and Chatham counties.”

The program ensures children have balanced menus that include one poultry, one beef, one seafood and two vegetarian lunches per week.

“We have so many items on our [menu] list…There is quite a bit of variety and it always depends on…what’s available seasonally…We follow the meal patterns of the child care center food programs, and we also meet with nutritionists to make sure we are going above and beyond in terms of the nutritional needs for the children,” Robert shared.

Monthly newsletters let families learn more about what their child is eating and learning about in the child care setting. They even include tips and recipes so that parents like Rachel can try to incorporate these healthy foods at home. Rachel says, “CCSA strikes a healthy balance of wholesome food that (according to my kids) tastes excellent.”

Robert shared, “We’re looking to hopefully expand what we’re doing into Chatham County. There are groups working around the state to replicate our model in rural areas around North Carolina. So, it’s a slow process, but people think what we’re doing is worth trying to duplicate in other areas.”

To continue supporting the operations of Child Care Services Association and crucial programs such as Meal Services, please consider donating today.

By Linda Chappel, Vice President, Triangle Area Child Care Resource and Referral Services at Child Care Services Association

This week the Best of The Triangle 2019 was published in INDYWEEK, naming most favorite activities, foods and events voted on by readers and described as the “wisdom of the crowd.” I present the Best of the Triangle as Durham PreK.

In 2018, the Durham County Commission voted to make historic local investments to open access for more 4-year old children to high quality preschool services. At a time when North Carolina’s legislators are talking about funding virtual preschool, Durham is boldly creating face-to-face opportunities for children with local funds.

A primary goal of Durham PreK is supporting the learning and development of young children to improve the quality of their lives now and in the future. We know from years of research that high quality preschool enhances children’s school readiness by providing substantial early learning, which can have lasting effects far into a child’s later years of school and life.

Research finds high quality preschool programs can accomplish this goal by producing large and lasting gains in outcomes such as “achievement, educational attainment, personal and social behavior (e.g., reductions in crime), adult health, and economic productivity.”[1] These gains are broad and last long into adulthood.

The importance of funding pre-K in Durham

At CCSA, our research found there are six low-income preschool children for every one publicly funded preschool space in Durham through programs such as NC Pre-K, Durham Public Schools and Head Start.

Currently, more than 25% of Durham census tracts with more than 50 low-income preschoolers have no publicly funded preschool slots. In a random survey of approximately 2,000 Durham parents, 92% of parents rated cost-free preschool as desirable or essential. [2]

Durham PreK benefits the community

While a child’s success in school and life addresses our society’s greater good, children from lower-income households are often left behind, furthering inequality and setting the stage for the achievement gap that persists through high school. As a vibrant, growing community, Durham recognizes the short- and long-term benefits of attendance in a high quality early childhood program for children, their families and the community.

These benefits range from reduced need for special education services or remedial support during the K-12 years to increased tax revenue and reduced dependency on government assistance in adulthood. Researchers quantified these benefits and found a return on investment of $3-$13 for every dollar invested in early childhood. Even at the low end of this estimate, this is a significant return.

With an abundance of evidence that high-quality universal preschool could reduce the disparities in skills among subgroups of children at kindergarten entry, Durham’s policymakers are focusing considerable resources on the development and expansion of quality preschool programs for 4-year-olds.[3]

Durham PreK will help improve the quality of early education in Durham County by improving classroom instruction, supporting family engagement and building capacity for high quality through practice based coaching, while expanding access to publicly funded preschool services for all the county’s 4-year-olds. A critical component of this initiative is the implementation of preschool classrooms in diverse settings, including public schools and community-based programs. Durham PreK provides teachers and directors with regular coaching and professional development on cultural competence and social-emotional learning and conducts quality improvement activities to enhance children’s classroom experiences.

Unlike many programs around the country, Durham PreK requires teachers hold a Birth to Kindergarten teaching certificate and that they be paid at the same salary level as teachers in Durham Public Schools. Durham PreK places this emphasis on the teachers’ compensation to attract and retain the most qualified teachers.

Our overall goal in Durham is to improve the quality of and access to preschool programs for more children. We started with an ambitious two-year plan that runs through July 2020. We know this will be a journey that builds each year until we can serve all Durham’s children and ensure their life-long success. Durham PreK plans to stay Best of the Triangle.


[1] Phillips, D.A., Lipsey, M.W., Dodge, K.A., Haskins, R., Bassok, D., Burchinal, M.R.,…Weiland, C. (2017). Puzzling it out: The current state of scientific knowledge on pre-kindergarten effects, a consensus statement. Washington, DC: Brookings Institution. Downloaded July 24, 2017 from https://www.brookings.edu/wp-content/uploads/2017/04/consensus-statement_ final.pdf

[2] Durham Supply and Demand Study, Child Care Services Association, (2018). https://www.childcareservices.org/research/research-reports/early-childhood-system-studies/

[3] Phillips, D. A., et al. (2018). The changing landscape of publicly-funded center-based child care: 1990-2012. Children and Youth Services Review, 91, 94-104; Cascio, E. U. (2017). Does universal preschool hit the target? Program access and preschool impacts. Cambridge, MA: National Bureau of Economic Research; Yoshikawa, H., et al. (2013). Investing in our future: The evidence on preschool education. New York: Society for Research in Child Development and the Foundation for Child Development.

Written by Jennifer Gioia, CCSA Communications Manager

Former Gov. James Hunt (right) presents the James and Carolyn Hunt Early Childhood Leadership Award to winner Robin Britt (left), Executive Director of Guilford Child Development, at Child Care Services Association’s 45th Anniversary Celebration. (Photographer: Phil Thalheimer)

Last Friday, April 5, 2019, Child Care Services Association (CCSA) celebrated 45 years of service at the Sheraton Imperial Hotel in RTP with a dinner, a silent auction and an award ceremony. While the rain poured, more than 200 people celebrated with CCSA. Many special guests joined, including:

  • The Honorable Governor James Hunt and Carolyn Hunt;
  • Susan Perry-Manning, principal deputy secretary of NCDHHS;
  • Durham County Commissioners: Wendy Jacobs, Heidi Carter, James Hill and Brenda Howerton;
  • Representatives Verla Insko from Orange County and MaryAnn Black from Durham County;
  • Dr. Jeanette Betancourt, senior vice president for U.S. Social Impact at Sesame Workshop, the nonprofit organization behind Sesame Street;
  • Janet Singerman, president, Child Care Resources Inc.;
  • Michele Rivest, policy director, North Carolina Early Education Coalition;
  • Cindy Watkins, president, North Carolina Partnership for Children;
  • Representatives from Orange County Partnership for Children;
  • Beth Messersmith from North Carolina MomsRising;
  • Becki Planchard from NCDHHS;
  • Gerry Cobb, Director of the Pritzker Children’s Initiative;
  • Robin Britt, executive director of Guilford Child Development (GCD) and this year’s winner of the James and Carolyn Hunt Early Childhood Leadership award;
  • And the Honorary Committee members who helped us launch this event.
Julie Wilson, ABC11 WTVD (Photographer: Phil Thalheimer)

We were thrilled to have Julie Wilson, ABC11 WTVD Eyewitness News’ Breaking News Anchor, host the celebration.

During the reception, many people mingled and placed bids on a variety of exciting items in our silent auction from local politicians to early childhood education teachers and directors to early childhood education industry leaders and experts.

Peggy Ball, chair of CCSA’s Board of Directors, spoke briefly before Reverend Dr. Michael Page, who also sits on CCSA’s board, delivered an inspiring invocation before dinner.

After dinner, Susan Perry-Manning, principal deputy secretary of NCDHHS, spoke on behalf of North Carolina Governor Roy Cooper. Perry-Manning congratulated Britt as the winner of the James and Carolyn Hunt Early Childhood Leadership Award and thanked many in the room for inspiring her, including former Gov. Hunt for his leadership, dedication and commitment to improving the quality of child care and education in North Carolina and across the country.

Terry David, president of the North Carolina Head Start Association and Chapel Hill Training Outreach Project (CHTOP), Silver sponsor of the night, presented Britt with a certificate on behalf of the North Carolina Head Start Association for his years of dedicated service to improving the lives of so many children.

Sue Russell, CCSA’s first president and current executive director of the T.E.A.C.H. Early Childhood® National Center, spoke about Gov. Hunt’s decades of leadership and service, including his four historic terms as governor of North Carolina, his efforts to improve North Carolina public schools’ test scores, the establishment of the Smart Start program during his tenure, and many awards recognizing his focus on early childhood education.

Former Gov. James Hunt speaking at CCSA’s 45th Anniversary Celebration. (Photographer: Phil Thalheimer)

Gov. Hunt emphasized how important the work of early childhood educators is for young children and their families and educators. Throughout his years, he’s seen with compassion and conviction, we can bring change to improve the lives of many and continue to expand our services so every child has access to high quality, affordable child care—that it is a child’s right to a high quality education. “Helping the little children is the best thing we can do for them and for our future,” Gov. Hunt said.

Gov. Hunt presented the James and Carolyn Hunt Early Childhood Leadership Award to Britt. CCSA established the award in 1995 to honor North Carolinians who make a difference in the lives of young children in the state. It was named in honor of Gov. and Mrs. Hunt for their years of dedication and service. He also recognized five of the 13 previous award recipients in attendance: Peggy Ball, Dick Clifford, Carolyn Cobb, Michele Rivest and Karen Ponder.

(From left to right) Carolyn Hunt, Robin Britt and Gov. James Hunt. (Photographer: Phil Thalheimer)

Gov. Hunt spoke about how he met Britt during his second term as governor while Britt served in the House of Representatives. He lauded Britt for his leadership, integrity, and care for North Carolina’s children.

Finally, CCSA President Marsha Basloe, spoke.

“I have only been at the helm of CCSA for a little more than a year,” she said, “and although in Durham for many years and an SS partner with CCSA, I now truly have learned of its programs, its passion and its people. All three go hand in hand…CCSA conceives, studies, experiments, implements and tests until we arrive at models worthy of system change. Now we know…there is no excuse for not providing high quality experiences for children.”

Basloe closed the evening by looking toward the future.

“We need to focus on improving the experiences being provided to our infants and toddlers,” she said. “We need to strive for our teachers to be adequately compensated for the work that they do—teachers need to receive a fair rate for the quality they provide regardless where they teach—and we need to make sure the support systems we have built for so many years remains in place to support all of these endeavors.”

CCSA wouldn’t be what it is today without the leadership and dedication of our staff, our first president, Sue Russell, our second president, Anna Carter, and our dedicated leadership team of vice presidents and Board of Directors.

We would not have been able to celebrate 45 years without our generous sponsors. Our sincere thanks to:

  • Chapel Hill Training Outreach Project,
  • Lakeshore,
  • Merchants Foodservice,
  • Triangle Community Foundation,
  • Blackman & Sloop,
  • The Cemala Foundation,
  • Budget Courier,
  • Illuminated Direction,
  • Kaplan Early Learning Company,
  • Alice Thorp,
  • White Rock Child Development,
  • Liz Winer and
  • an anonymous donor.

Thank you as well to our wonderful table sponsors for their support:

  • Richard Burton,
  • Daniel Hudgins,
  • Capital Bank,
  • Gerry Cobb,
  • Community School for People Under Six,
  • Durham County Government,
  • East Durham Children’s Initiative,
  • Frank Porter Graham Child Development Institute,
  • Guilford Child Development,
  • North Carolina Early Education Coalition,
  • Orange County Partnership for Young Children and
  • Wake County Smart Start.

Thank you also to everyone who donated a silent auction item, to everyone who came out on a rainy Friday night to celebrate 45 years of service at CCSA and to everyone who helped, in some way, to improve the lives of North Carolina’s youngest children, their families and early childhood educators.

Here’s to another 45 years of Child Care Services Association!