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Written by Jennifer Gioia, CCSA Communications Manager

In October 2016, Michelle Roach received a call on a Tuesday morning—she would be fostering Jordan, a 6-day-old baby. “I wasn’t really prepared for actually searching for [child care],” Michelle said. “I’m a solo parent, so it was a big adjustment to do that, and as soon as he came into the home, we had a clock ticking. We had eight weeks at home with him and then he needed to find somewhere to go during the day.”

Parents often need a place to start as they begin their child care search. This is where Child Care Services Association’s Child Care Referral Central comes in. Child Care Referral Central is a trusted resource for families looking for child care, helping them find care based on their needs and providing information and resources at their request.

“We are in a unique position to link families, child care providers and the community together, so that parents can get all their child care answers in one place,” said Christy Thalheimer, referral manager at CCSA’s Child Care Referral Central.

“By going to Child Care Services Association, it really did allow me to have one place where I could ask my questions,” Michelle said. “I could get more information about both center-based [child care] but also family-based [child care]. I was able to sit down with a counselor and talk about what resources I had available to me, the subsidy through [the Department of Social Services] and what was available in the community.”

CCSA’s referral counselors can walk a family through all their child care options at each age of their children. From infant care to after school care, CCSA’s Child Care Referral Central can provide the tools families need to find the right child care for their children.

Often people see child care resource and referral programs (CCR&Rs) as only available to families who are most at risk due to poverty or special circumstances. While the Department of Social Services (DSS) offers a Child Care Subsidy program that uses state and federal funds to provide subsidized child care services to eligible families, finding the right child care is an important piece of the work-life puzzle for every family, no matter their income. Community members often ask if services are only for those in financial need, but CCSA’s Child Care Referral Central is available to every family in the nine-county area of Alamance, Caswell, Durham, Franklin, Granville, Orange, Person, Vance and Wake counties.

Silvana Rodriguez was Michelle’s child care counselor at Child Care Referral Central. She has been a counselor for more than seven years.

“[Michelle] walked into the office…and then told me that she was a first time parent, she was going to receive an infant and she was nervous about the whole process,” Silvana said. “So, I answered all of her questions. She had several questions about the types of care, the differences between them, and then I did a [customized] search for her based on [her work and home addresses]…We talked about national accreditation and what to look for, and then after that, we made a package for her with all the different information that may be useful for her.”

“One of the things, it was so small but it helped me so much, was that all of that information was placed in one packet and handed to me,” Michelle said. “In the chaos of my life of having a newborn and figuring everything out, having this one place I could go back to with all the phone numbers and all the information about ratings and other really helpful things in one spot made something that could have been really overwhelming more manageable. I was able to periodically when I had the time, make phone calls, set up tours and narrow down where he ended up going between two really high-quality centers. I picked one that was closer to my work, and I was really happy with the results from that.”

Silvana loves helping families like Michelle’s.

“That’s the thing that drives all us counselors because you can see the results when you follow up with them, and especially when they find a great quality place, and just going through their options and helping them navigate everything in terms of finding child care,” Silvana said.

“[CCSA’s Child Care Referral Central] made the already challenging process of being a solo parent and figuring out the process of DSS and foster care, and also just the challenge that every parent faces when they have to go back to work, which is that you’re leaving your tiny human being with other people, to really make that easier and to make me feel better about that process and more comfortable with him being there and knowing that he would be cared for in a reputable space,” Michelle said. “I didn’t have the pressure of having to Google or guess. I had all that information in one spot, and for me, that really made all the difference.”

Jordan turns three at the end of next month. He’s is “graduating” from Early Head Start and will transition over to another classroom in the same center mid-August. Michelle has thought about reaching out to CCSA again to speak with a counselor about more child care options. “I’m hoping to participate in the Universal Pre-K program next August,” Michelle said.

You can hear more about Michelle’s story by watching the video below.

To continue supporting the operations of Child Care Services Association and crucial programs such as the Child Care Referral Central, please donate today.

By Marsha Basloe, President of CCSA

In May, the Program Evaluation Division[1] (PED) within the North Carolina General Assembly released a new report, “North Carolina Should Focus on Early Childhood Learning in Order to Raise Achievement in Predominantly Disadvantaged School Districts.”[2]

PED was right – addressing the achievement gap requires much more attention to a child’s earliest years. While Pre-K expansion was recommended, research points to the birth to age 3 period of a child’s life as the time when the largest impact on a child’s development is possible. This period of early childhood must also be taken into account as we plan for the future for all NC families.

PED was charged with reviewing school districts nationwide with high poverty rates and at least average achievement by students to see if there were common strategies that could be used within North Carolina school districts. The project addressed three research questions,[3]

  1. What are the characteristics of school districts that have high percentages of economically disadvantaged students yet demonstrate high academic performance?
  2. What policies or practices are high-achieving disadvantaged districts implementing that may contribute to student performance?
  3. What policies or practices could North Carolina implement in order to improve performance in districts with high percentages of economically disadvantaged students?

The results were sobering. PED found that local school districts throughout the country struggled in attaining grade level or better student performance. In fact, PED identified only 5% of predominantly economically disadvantaged school districts that also had grade level or better student performance over a 7-year period.[4] Within North Carolina, 45 of 115 school districts were identified as predominantly economically disadvantaged, which is about 39% of North Carolina school districts.  Of those 45 school districts, only 7 (about 16%) met the bar of student performance at grade level (or above).[5]  While higher than the national average, 16% is nothing to boast about.

What PED found was that within economically disadvantaged school districts where students are performing well (at grade level or above), third grade is an important marker. Student growth occurs after 3rd grade but that efforts to address student competencies before grade 3 are most important in reducing the achievement gap.[6]

PED conducted interviews within 12 economically disadvantaged school districts (comparable to school districts within North Carolina) with grade level (or above) student performance to see if there were any common strategies that led to higher student outcomes. One of the factors that the 12 school districts had in common was a significant investment in public pre-kindergarten (pre-K).  Pre-K in two of the school districts (Durant Independent School District in Oklahoma and Steubenville City Schools in Ohio) target both three- and four-year-old children for enrollment. Four of the five North Carolina counties in which case study districts were located had 75% or more of eligible children participating in NC Pre-K.

However, PED notes that current funding enables only 47% of low-income eligible children statewide to participate in NC Pre-K.[7]

The PED report makes two recommendations.

Recommendation #1.  The General Assembly should require low-performing school districts to include an early childhood improvement plan as a component of their required plans for improvement.[8]  PED calls for the development of specific strategies aimed at boosting achievement from pre-K to 3rd grade and lists expanding pre-K, improving pre-K quality, ensuring alignment of pre-K curricula with elementary school curricula, developing transition plans, providing professional development that focuses on early learning and providing instructional coaching focused on pre-kK through 3rd grade.

Recommendation #2. The General Assembly should require an assessment of early childhood learning as part of the Department of Public Instruction’s comprehensive needs assessment process for districts.[9]

While those of us who have worked in the early childhood education field are glad to see the recommendations related to pre-K, and agree the NC Pre-K program should be fully-funded so all eligible children have an opportunity to participate, children are not born at age four.

Research shows that pre-K makes a difference in a child’s school readiness, particularly for low-income children. However, that same research also notes that a child’s gains in pre-K are directly related to his or her prior experiences before pre-K.[10]  

Neuroscience research shows that a child’s earliest years, from birth to age three, play a critical role in the development of brain wiring that lays a foundation for all future learning.[11]  In the first years of life, more than one million neural connections are formed every second.[12] 

Source: Harvard University Center on the Developing Child

This wiring frames the architecture upon which all future abilities are built. While people learn throughout their lives, a child’s earliest years are critical because they set the foundation. Genes and experiences help shape a young child’s brain development,[13] which begin long before a child enters pre-K.  And, remediation strategies are much more difficult as children (and adults) age.

According to the U.S. Census Bureau’s latest data, throughout North Carolina:

  • 356,007 children are under age three[14]
  • 465,783 children are under age six who also have working parents (young children residing in two-parent families where both parents work or in a single-parent family where the head of household works)[15]

Young children with working mothers are in child care every week for about 36 hours according to the Census Bureau.[16]  Most of these children are not age four; they are not in pre-K. This is why any directive to the General Assembly to address the achievement gap, which rightly calls for addressing the early childhood landscape, has to not only focus on access to pre-K but also must focus on access to high-quality child care and the early childhood workforce that cares for our youngest children.

Child Care Services Association works locally with Think Babies™ NC and the leadership team as well as with national organizations on the importance of the prenatal to three years through. The Pritzker Children’s Initiative is dedicated to building a promising future for our country by focusing investment and support nationally in children at the earliest stages of life, particularly from birth to age three. Zero to Three and Child Trends just released the State of Babies Yearbook. North Carolina’s profile can be found here.

We applaud PED’s call for low performing school districts to include an early childhood improvement plan and an assessment of early learning opportunities as part of district comprehensive needs assessments. However, early learning is not limited to pre-K settings. High-quality child care programs are important early learning settings at all ages. Any needs assessment and early childhood improvement plans that are derived from such a landscape review must include our youngest children. Child development, school readiness and reducing the achievement gap depend on it.


[1] The Program Evaluation Division (PED) is a central, non-partisan unit of the Legislative Services Commission of the North Carolina General Assembly that assists the General Assembly in fulfilling its responsibility to oversee government functions.
[2] North Carolina Should Focus on Early Childhood Learning in Order to Raise Achievement in Predominantly Disadvantaged School Districts, Final Report of the Joint Legislative Program Evaluation Oversight Committee, Report #2019-06, May 20, 2019.
[3] Ibid.
[4] Ibid.
[5] Ibid.
[6] Ibid.
[7] National Institute of Early Education Research, Barriers to Expansion of NC Pre-K: Problems and Potential Solutions, 2018.      
[8] North Carolina Should Focus on Early Childhood Learning in Order to Raise Achievement in Predominantly Disadvantaged School Districts, Final Report of the Joint Legislative Program Evaluation Oversight Committee, Report #2019-06, May 20, 2019.
[9] Ibid.
[10] Foundation for Child Development, Investing in Our Future: The Evidence Base on Preschool Education. Hirokazu Yoshikawa, Christina Weiland, Jeanne Brooks-Gunn, Margaret R. Burchinal, Linda M. Espinosa, William T. Gormley, Jens Ludwig, Katherine A. Magnuson, Deborah Phillips, Martha J. Zaslow. (2013).
[11] Harvard University, Center on the Developing Child. The Science of Early Childhood Development.
[12] Harvard University, Center on the Developing Child. Brain Architecture.
[13] Ibid.
[14] U.S. Census Bureau, Table B09001, 2017 American Community Survey, 1 year estimates.
[15] U.S. Census Bureau, Table B23008, 2017 American Community Survey, 1 year estimates.
[16] U.S. Census Bureau, Who’s Minding the Kids? Child Care Arrangements: Spring 2011, released April 2013.

By Linda Chappel, Vice President, Triangle Area Child Care Resource and Referral Services at Child Care Services Association

This week the Best of The Triangle 2019 was published in INDYWEEK, naming most favorite activities, foods and events voted on by readers and described as the “wisdom of the crowd.” I present the Best of the Triangle as Durham PreK.

In 2018, the Durham County Commission voted to make historic local investments to open access for more 4-year old children to high quality preschool services. At a time when North Carolina’s legislators are talking about funding virtual preschool, Durham is boldly creating face-to-face opportunities for children with local funds.

A primary goal of Durham PreK is supporting the learning and development of young children to improve the quality of their lives now and in the future. We know from years of research that high quality preschool enhances children’s school readiness by providing substantial early learning, which can have lasting effects far into a child’s later years of school and life.

Research finds high quality preschool programs can accomplish this goal by producing large and lasting gains in outcomes such as “achievement, educational attainment, personal and social behavior (e.g., reductions in crime), adult health, and economic productivity.”[1] These gains are broad and last long into adulthood.

The importance of funding pre-K in Durham

At CCSA, our research found there are six low-income preschool children for every one publicly funded preschool space in Durham through programs such as NC Pre-K, Durham Public Schools and Head Start.

Currently, more than 25% of Durham census tracts with more than 50 low-income preschoolers have no publicly funded preschool slots. In a random survey of approximately 2,000 Durham parents, 92% of parents rated cost-free preschool as desirable or essential. [2]

Durham PreK benefits the community

While a child’s success in school and life addresses our society’s greater good, children from lower-income households are often left behind, furthering inequality and setting the stage for the achievement gap that persists through high school. As a vibrant, growing community, Durham recognizes the short- and long-term benefits of attendance in a high quality early childhood program for children, their families and the community.

These benefits range from reduced need for special education services or remedial support during the K-12 years to increased tax revenue and reduced dependency on government assistance in adulthood. Researchers quantified these benefits and found a return on investment of $3-$13 for every dollar invested in early childhood. Even at the low end of this estimate, this is a significant return.

With an abundance of evidence that high-quality universal preschool could reduce the disparities in skills among subgroups of children at kindergarten entry, Durham’s policymakers are focusing considerable resources on the development and expansion of quality preschool programs for 4-year-olds.[3]

Durham PreK will help improve the quality of early education in Durham County by improving classroom instruction, supporting family engagement and building capacity for high quality through practice based coaching, while expanding access to publicly funded preschool services for all the county’s 4-year-olds. A critical component of this initiative is the implementation of preschool classrooms in diverse settings, including public schools and community-based programs. Durham PreK provides teachers and directors with regular coaching and professional development on cultural competence and social-emotional learning and conducts quality improvement activities to enhance children’s classroom experiences.

Unlike many programs around the country, Durham PreK requires teachers hold a Birth to Kindergarten teaching certificate and that they be paid at the same salary level as teachers in Durham Public Schools. Durham PreK places this emphasis on the teachers’ compensation to attract and retain the most qualified teachers.

Our overall goal in Durham is to improve the quality of and access to preschool programs for more children. We started with an ambitious two-year plan that runs through July 2020. We know this will be a journey that builds each year until we can serve all Durham’s children and ensure their life-long success. Durham PreK plans to stay Best of the Triangle.


[1] Phillips, D.A., Lipsey, M.W., Dodge, K.A., Haskins, R., Bassok, D., Burchinal, M.R.,…Weiland, C. (2017). Puzzling it out: The current state of scientific knowledge on pre-kindergarten effects, a consensus statement. Washington, DC: Brookings Institution. Downloaded July 24, 2017 from https://www.brookings.edu/wp-content/uploads/2017/04/consensus-statement_ final.pdf

[2] Durham Supply and Demand Study, Child Care Services Association, (2018). https://www.childcareservices.org/research/research-reports/early-childhood-system-studies/

[3] Phillips, D. A., et al. (2018). The changing landscape of publicly-funded center-based child care: 1990-2012. Children and Youth Services Review, 91, 94-104; Cascio, E. U. (2017). Does universal preschool hit the target? Program access and preschool impacts. Cambridge, MA: National Bureau of Economic Research; Yoshikawa, H., et al. (2013). Investing in our future: The evidence on preschool education. New York: Society for Research in Child Development and the Foundation for Child Development.

By Jennifer Gioia, CCSA Communications Manager

Millions of Americans live with mental illness. With May just passing as National Mental Health Awareness Month, it is important to recognize that prevention and early intervention are the solutions to a healthier, happier life. 1 The National Alliance on Mental Illness records 1 in 5 (46.6 million) U.S. adults experience mental illness at least once in their lifetime, and “half of all lifetime mental health conditions begin by age 14 and 75% by age 25, but early intervention programs can help.” 2

One dependable way to intervene and prevent mental illness is recognizing it as early as possible, since even infants and young children can have mental and developmental disorders. 3 Healthy social and emotional development is the foundation for brain development in young children, and high-quality early care and education is a large piece of that development.

Child Care Services Association (CCSA) works to build solid foundations for the development of our youngest children by ensuring all children have access to high-quality early care and education and that their teachers are educated and qualified. To ensure accessibility and affordability for all children, CCSA offers free child care referral services and scholarships for parents. CCSA also maintains teachers are educated and stable through the T.E.A.C.H. Early Childhood Scholarship program, and the Child Care WAGE$ and Infant-Toddler Educator AWARD$ compensation programs.

With this high-quality child care and education, infants and toddlers, “who engage with responsive, consistent and nurturing caregivers, are more likely to have strong emotional health throughout life.” 3 Supports such as T.E.A.C.H., WAGE$ and AWARD$ help child care teachers further their education and receive additional compensation, allowing them to continue teaching and caring for our youngest children.

While having happy, educated and stable teachers improves the quality of care and education a child receives, child care can still be unaffordable for parents, especially if they have more than one child in need of care. CCSA’s free child care referral services simplify the child care search, helping parents focus on what’s truly important for their specific child’s needs without worrying about another expense. “Ensuring all families have access to affordable, high-quality child care can help mitigate some of the impacts of poverty and prepare children for success in school and beyond.” 4

However, even with affordable and positive early childhood experiences and stable educators, mental health and developmental delays can be seen as early as infancy. 3 “Children can show clear characteristics of anxiety disorders, attention-deficit/hyperactivity disorder, conduct disorder, depression, posttraumatic stress disorder, and neurodevelopmental disabilities, such as autism, at a very early age. That said, young children respond to and process emotional experiences and traumatic events in ways that are very different from adults and older children. Consequently, diagnosis in early childhood can be much more difficult than it is in adults.” 5

It is important to identify and treat mental health disorders as early as possible to reduce impairment, suffering and effects on overall health and development. 3 However, it can be difficult to identify mental health illness in young children, and parents may turn to their child’s doctors or teachers for guidance. “If properly identified using diagnostic criteria relevant to infant and early childhood development and experiences, many of these challenges can be effectively treated.” 3

“It is clear that state agencies [also] must attend to the mental health needs of infants and young children if they want to improve health and developmental outcomes, prevent impairment due to early adversity, provide trauma-informed care, and ultimately, see better returns on investment. Adopting an age-appropriate diagnosis and treatment is a significant step toward assuring better overall health for infants, young children, and their families” 3 and the teachers who educate and nurture our youngest.

Sources:
(1) https://www.nami.org/Get-Involved/Awareness-Events/Awareness-Messaging
(2) http://www.ncimha.org/
(3) A. Szekley, C. Oser, J. Cohen, T. Ahlers. ZERO TO THREE. Advancing Infant and Early Childhood Mental Health: The Integration of DC:0-5TM Into State Policy and Systems. July 31, 2018.
(4) https://www.americanprogress.org/issues/early-childhood/reports/2018/11/15/460970/understanding-true-cost-child-care-infants-toddlers/
(5) https://developingchild.harvard.edu/science/deep-dives/mental-health/