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Maria Milla

 “I had to work when I was 15 years old,” said WAGE$ participant Maria Milla. “My country, Honduras, is very difficult, very poor. I had to move to a bigger city and live with relatives to be able to study. I wanted to be a teacher, but that required day classes. I had to work during the day, so I studied something else, but my dream was always to be a teacher. When I played school as I child, I was always the teacher!” Maria’s dream came true when she moved to the United States. 

Maria answered an advertisement for a child care center substitute and started learning about children, but she quickly realized how much more she needed and wanted to know. She kept working, took English (ESL) classes and then began her early childhood coursework. Maria started on the Child Care WAGE$® Program with the NC Early Childhood Credential (four semester hours) and now has her Birth-Kindergarten Bachelor’s Degree. She has moved up the WAGE$ scale many times, earning higher awards, and has remained at her current 5-star program since 2005. She is now only two classes away from earning her Birth to Kindergarten license. 

Maria knows how much her education and consistency mean for the children and families she serves. 

“I feel like the more education we have, the better we can do,” she said. “We learn about development and how we can help children grow and learn.” 

The T.E.A.C.H. Early Childhood® Program helped her pay for classes; she says she couldn’t have done it otherwise. She’s proud of earning her degree, and she says WAGE$ helped her attain that goal. 

“It helped with the financial component of taking classes. WAGE$ is a good motivator. I’m very thankful for all that WAGE$ and my partnership do with this incentive. I love my job and I’m happy, but I don’t make much money and this incentive helps a lot of us stay in our jobs. WAGE$ helps everybody. It helps children have the same teachers. Children feel safe, secure and happier. It helps parents feel more trust. They can leave their child with someone who has been there a long time rather than someone who comes and goes. It helps families because we don’t have to charge them more than they can pay. It helps the teachers a lot.” 

Maria joked that despite her years of education in the United States, her English continues to improve with the help of the children in her class. 

“I tell them to let me know if I say something wrong. They do! They correct me!” Laughing, Maria said, “Teaching is my passion. I want to stay in the classroom.” 

By Jennifer Gioia, Communications Manager at Child Care Services Association

Every year on November 20, since 1954, the world celebrates Universal Children’s Day to spread awareness of improving child welfare worldwide, promoting and celebrating children’s rights and promoting togetherness and awareness amongst all children. [1] With Thanksgiving so close, we would like you to join us in taking a moment and thanking those who work tirelessly every day to improve the lives of our youngest children.

Whether that’s a parent, an early childhood educator, a doctor, child care provider, government leader, grandparent, volunteer, nurse, religious leader, an advocate for children, or a friend, we at Child Care Services Association (CCSA) thank you for your dedication and leadership to ensuring the mission that every child deserves access to affordable, high-quality child care and education.

What is high-quality early childhood education?

High-quality early childhood education is critical to a child’s development by creating a stimulating, safe and loving environment for children birth to 5. [2] “A high-quality program uses teaching approaches that support a child’s learning and curriculum goals. Teachers modify strategies to respond to the needs of individual children, and provide learning opportunities through both indoor and outdoor play.” [2]

“Quality programs are comprehensive.” [3] High-quality child birth-to-five programs have lasting boosts in cognition and socio-emotional skills driving better education, health, social and economic outcomes. [3] Research shows that “high-quality birth-to-five programs for disadvantaged children can deliver a 13% return on investment,” which means children are more likely to graduate high school, go to college, have a family and live a happier, more successful life. [3]

On Giving Tuesday (December 3), consider investing in our children—our future. At Child Care Services Association, we’re all about children. From helping children build healthy behaviors in what they eat and how they play to making sure their teachers are qualified, trained and adequately paid, CCSA focuses on a child’s early years, aiming to make them happy, stable and secure.

When all children have that start—a healthy foundation—we all do better.

Children are happier and more ready to enter school, parents are secure in knowing their child is being cared for and educated in a stable environment, and early childhood educators have the resources they need to continue their education and can support their families while pursuing the career they love.

At CCSA, we’re also all about making sure all children have that healthy foundation. To have that healthy foundation, all children need more stable relationships with better-educated and fairly compensated teachers that stay in their jobs.

In fact, research shows that early experiences are particularly important for the brain development of children of color and children from low-income families.

“The highest rate of return in early childhood development comes from investing as early as possible, from birth through age five, in disadvantaged families. The best investment is in quality early childhood development from birth to five for disadvantaged children and their families.” [4]

At CCSA, we use research, services and advocacy to build a healthy foundation for every child because we believe all children deserve the best start at their best life.

How can you invest in high-quality early childhood education?

Give to CCSA today! Your gift may help support a parent who is starting a new job through our referral and scholarship programs or a child care teacher who wants to finish an early childhood education degree through our scholarship and compensation programs.

Our work results in enormous benefits for children, families and the community. Help us make sure every child has a good start to lifelong learning in a safe, nurturing, quality environment.

Donate today!


[1] https://www.awarenessdays.com/awareness-days-calendar/universal-childrens-day-2019/

[2] https://www.collabforchildren.org/families/what-high-quality-child-care

[3] https://heckmanequation.org/www/assets/2017/04/F_Heckman_CBA_InfographicHandout_040417.pdf

[4] https://heckmanequation.org/resource/invest-in-early-childhood-development-reduce-deficits-strengthen-the-economy/

By Marsha Basloe, President, and Linda Chappel, Sr. Vice President, Child Care Services Association

This past week, Durham PreK’s new website launched as a place for Durham County families to find information about enrolling 4-year-old children in Durham PreK, to find other local resources related to early childhood development and to learn about Durham’s commitment to equitable, high-quality education for all young children.

What is Durham PreK?

Durham PreK classrooms are located in private child care centers, Durham Public Schools and Head Start classrooms. With funding from the Durham County Board of Commissioners, the intent is to both enhance the quality of preschool programs and expand the number of children served through state and federally funded preschool programs. The goal is universal public PreK for all Durham County 4-year-old children – with preschool services offered for free for families with income at or below 300% of the federal poverty threshold and a sliding fee scale for families with income above 300% of poverty.

Why is pre-K important for young children?

Studies show that children who attend full-day high-quality pre-K programs are much more likely to start school with the skills to succeed, much more likely to perform at grade level and much more likely to graduate high school. A 2017 State of Durham County’s Young Children report found that only 38% of Durham children entering kindergarten had preliteracy skills at grade level (i.e., 62% of Durham children started kindergarten behind).

The North Carolina Department of Public Instruction recently released third-grade end of year test scores for those children who were in kindergarten in 2014-2015. For Durham, the gaps in grade level reading are enormous – by income, by race and by ethnicity. It’s easy to connect the dots. When children don’t start kindergarten ready to succeed, despite remediation efforts, the competency gaps remain. Children don’t fall behind in third grade, they start behind in kindergarten.

We can do better to prepare our children for school (and life)

That’s the message behind Durham PreK. Child Care Services Association is the management agency for Durham PreK and works collaboratively with Durham County Government, Durham’s Partnership for Children, Durham Public Schools, Durham Head Start and numerous other community partners to expand access to high-quality pre-K classrooms for Durham’s 4-year-olds.

County funding is used to not only serve more children but also to broaden eligibility for children to participate and to work with teachers and private centers to strengthen their quality through teacher and director support, mentoring and coaching. Going beyond licensing standards and NC Pre-K standards, Durham PreK provides instruction and coaching to strengthen the interactions between teachers and children.

Research shows that gains made across child development domains are higher when teacher interactions are more effective, intentional and geared toward the development of critical thinking skills and social-emotional development in children.[1]

Using the Classroom Assessment Scoring System (CLASS®)

The professional development tool used in Durham PreK is called the Classroom Assessment Scoring System (CLASS®) developed by the University of Virginia and used in 23 state quality rating and improvement systems, many state and local public pre-K programs, and by every Head Start program across the country.[2]

CLASS is both an assessment system and a professional development coaching system. Studies have consistently demonstrated greater gains by children (including dual language learning children) in key areas of school readiness – including literacy, math, social-emotional development and self-regulation when children are in classrooms with more effective teacher-child interactions. International research demonstrates the validity of CLASS across a broad set of cultural contexts.[3]

Offering braided funding options

What makes Durham PreK unique is the community has all leaned in to make a difference for children. Where possible, funding is braided so a mix of funding supports classrooms, which promotes greater diversity among participating children. Every child receives a developmental screening, and screening results, general program eligibility, parent preference and distance from home are all taken into consideration during the child placement process.

For programs to be eligible to participate in Durham PreK, they must be a 5-star rated child care center, lead pre-K teachers must have a bachelor’s degree and either have or be working toward a Birth to Kindergarten license. Onsite curriculum implementation support, professional development and education planning, teacher improvement strategies tied to CLASS®, leadership development for program directors and other supports for continuous quality improvement are provided.

Durham PreK’s plan to expand

Estimates are that there are about 4,450 4-year-old children in Durham.[4]  In the 2019-2020 school year, the intent is for 1,200 children to participate in public pre-K, an increase of about 245 children from last year. The overall goal over the next few years is to expand each year so that Durham PreK will be available to all families with 4-year-old children who choose to participate.

There are still some open spots for children. If you have a child who turned 4-years-old by August 31 or if you know a family with a 4-year-old, let them know – Durham PreK is open for business. To complete an application, call 919-403-6960 to speak to a coordinator (bilingual support is available), or you can download the Universal Preschool Application here

If we all lean in, all our children can enter kindergarten ready to succeed!


[1] Effective Teacher-Child Interactions and Child Outcomes: A Summary of Research on the Classroom  Assessment  Scoring System (CLASS®) Pre-K–3rd Grade (2017).

[2] CLASS®: A Leading QRIS Standard (2019).

[3] Teachstone research summary (2019)

[4] Voluntary, Universal Pre-kindergarten in Durham County How Do We Get There From Here? By Durham’s Community Early Education/Preschool Task Force.

The children of Estes Children’s Cottage serve themselves sliced cucumbers family-style.

Written by guest bloggers Michelle and Cathy Tuttle, owners of Estes Children’s Cottage in Chapel Hill, N.C.

Our mealtimes are a part of our curriculum at Estes Children’s Cottage, and we enjoy sharing food experiences together. Our program philosophy is inspired by the schools in Reggio Emilia, Italy, and we draw inspiration from their view on food and eating together. 

According to the Reggio Children book, The Languages of Food: Recipes, Experiences, Thoughts, “special care in offering tastes, in the food and attractive composition of the dish, in the aesthetics of table setting, the pleasure of sharing lunch with friends, and the opportunity to encounter the kitchen as a multisensory laboratory are important strategies for creating a welcoming atmosphere for all and highlighting the individual in the group.” 

One of the centerpieces created by the children of Estes Children’s Cottage.

They view the kitchen in each school as “a place of life and of possible relationships, a vital space inhabited on a daily basis by adults and children, a space for thinking and research and learning.”

During the past year, we have explored expanding the children’s involvement with our mealtimes by adding a new ritual of allowing the daily table-setter to design a unique centerpiece for lunchtime. The children now gather items and request that they are used as a centerpiece.

Based on the children’s interest, we’ve created opportunities for helping that include bringing breakfast from the kitchen, putting away clean dishes in the morning and removing dishes from the table after lunch. The older children developed a growing interest in talking about our menu, the food offered and the kitchen where our food is prepared.

The parents and children of Estes Children’s Cottage watch Robert show how to cut butternut squash.

Since we often reference Robert when talking about how some of the dishes we have are prepared, the children wanted to know more about Robert, the manager and chef at the Chapel Hill kitchen for Child Care Services Association’s Meal Services Program. They had many questions for him, including what he looked like and his favorite foods to prepare and eat. We gathered the children’s questions and mailed a letter to Robert. He sent back his responses, complete with a picture attached. 

We wanted to nurture the children’s interest in the kitchen and grow the relationship. Our oldest group of children was then able to travel by town bus on a field trip to see the kitchen in action. We were accompanied by a couple of the children’s parents as well.

Robert showing the children of Estes Children’s Cottage the equipment in CCSA’s Meal Services’ Chapel Hill kitchen.

They observed the food preparation process, saw some of the tools used in the kitchen and even taste-tested a new recipe the kitchen staff had prepared for the occasion. They now have a visual of the kitchen, the staff and a lot of what goes into making our meals, as well as meeting and forming relationships with the kitchen and staff.

After the bus ride back to the Cottage they were able to share “insider information” with the other children about what they had observed and seen. 

By Tomonica Rice-Yarborough and Kathy Thornton from CCSA’s Professional Development Initiatives Team

World Teacher’s Day was established in 1994 to recognize and celebrate teachers all over the world for their hard work and dedication. It also brings to light the issues affecting the profession to work toward a resolution for retaining and attracting teachers to the field. This day was founded to celebrate public school teachers, but early care educators also should be recognized on this day because they’re instrumental to the growth and development of our children. Their contributions to society’s economic stability should be valued, recognized and celebrated.

One of the main issues facing early care educators is the little recognition or validation they receive for the pivotal roles they play in the lives and development of young children. As a field, early educators in North Carolina often hold degrees, but they earn significantly less than public school teachers. According to CCSA’s 2015 North Carolina Child Care Workforce Study, the median wage of center directors in North Carolina was $16.00 per hour, while teachers earned $10.97 per hour and assistant teachers earned $9.97 per hour. 

Although degree attainment has drastically increased in North Carolina, the field as a whole still suffers from being perceived as a high priced “babysitting service.” For 30 years, the T.E.A.C.H. Early Childhood® Scholarship Program has provided the workforce with access to a debt-free college education while they work as low wage earners teaching future doctors, lawyers, teachers, administrative assistants, scientists…

Our brains grow faster between the ages of birth and 3 than any other time in our life. Children who are formally cared for in early education settings outside of their homes depend on the early educator to support their developmental growth. Those years are particularly formative, making the role of the early educator even more critical. According to philosopher John Locke, “a child’s mind is a blank slate waiting to be filled with knowledge.” Early educators play a big part in setting the foundation for our children’s future.

On Sept. 4, 2019, Australia celebrated Early Childhood Educators’ Day to honor and appreciate early childhood educators. The world, like Australia, should have a day set aside to recognize early childhood educators. Sadly, early childhood educators are seldom during the World Teacher’s Day observance. This lends credence to the perception that early childhood education isn’t seen as a worthy profession. Why can’t we dedicate a day of observance to them?

Early education workforce initiatives in North Carolina such as the T.E.A.C.H. Early Childhood® Scholarship Program, the Child Care WAGE$® and the Infant-Toddler Educator AWARD$ salary supplement programs and NAEYC’s Power to the Profession are aimed at professionalizing the early care and education field so its members receive the respect, recognition and compensation they so rightly deserve.

Written by Marsha Basloe, CCSA President

Source: Erie Fire Department, Erie, Pennsylvania.  August 11, 2019

On August 11, 2019, every parent’s worst nightmare happened in Erie, Pennsylvania, as a fire in an overnight family child care home took the lives of five young children ranging in age from 9 months old to 8 years old. Harris Family Daycare was regulated by the Pennsylvania Department of Human Services and operated out of a three-story home for nearly 20 years. The owner offered nontraditional (and overnight) hour care to meet the needs of working parents in her community.

When I saw the news day, my heart was heavy and my thoughts were with the families and the family child care owner.

In the United States, one out of five adult workers has a nonstandard work schedule (working early morning hours, evening hours, or overnight compared to those who work more traditional day time jobs).[1]  Among low-income families, studies have found that half of parents work jobs during nontraditional hours (e.g., cleaning offices at night or working second shift retail or food service jobs).[2]  For families who need child care during nontraditional hours, the search for child care is extraordinarily difficult. Few child care centers offer care during nontraditional hours and about one-third of regulated family child care homes offer nontraditional hour care.[3]

In the Erie case, the mother of four of the children who died was working as a nurse during an overnight shift. The father of three of the children was a fireman responding to a call at a different location. The fire occurred at 1:15 a.m. presumably while everyone was sleeping. Fire investigators found one smoke detector located in the attic and preliminary reports indicate the fire may have been caused through an extension cord malfunction.[4]

For regulated child care (centers and homes), federal law requires an annual inspection for health, safety and fire standards.[5] However, fire safety rules and inspection compliance procedures are set individually by each state. To operate a licensed family child care home in North Carolina,[6]

  • A battery operated smoke detector or an electronically operated (with a battery backup) smoke detector is required.
  • For homes operating overnight, a battery operated smoke detector or an electronically operated (with a battery backup) smoke detector is required in each room where children are sleeping.
  • An annual licensing inspection is required and a local fire inspection is required if the county in which the home is located requires it.

How do the North Carolina child care licensing requirements measure up against National Fire Protection Association (NFPA) recommendations?

Unrelated to whether a home is used for child care purposes, NFPA requires that at a minimum, smoke alarms be installed in each sleeping room and on every level of the home.[7] NFPA recommends that smoke alarms be tested once per month. For smoke alarms with non-replaceable 10-year batteries, the battery should be replaced immediately if the alarm chirps (indicating the battery is low). For smoke alarms with any other type of battery, batteries should be replaced once per year.[8]

In the case of the Erie family child care home fire, there was confusion about whose job it was to check for smoke alarm compliance (e.g., the P.A. Department of Human Services during annual inspections or the local fire department).[9] Pennsylvania state legislators are now drafting legislation to clarify roles and responsibilities and requirements. Perhaps it is time for us to review those regulations and make sure that lessons learned from Pennsylvania are used to inform safety practices here in North Carolina.  

Fire safety generally is a large issue. North Carolina does need fire safety rules and effective monitoring in place for licensed child care. At the same time, the public generally needs to be aware of potential fire danger and NFPA smoke alarm recommendations. It is important that all centers and homes be equipped with working smoke detectors, that those smoke alarms are regularly tested and that batteries are replaced on an annual basis. At $5 – $20, many smoke alarms are an inexpensive investment.[10] 

Particularly for licensed family child care homes, it is critical to ensure that fire protection policies are clear, and that the roles and responsibilities for safety checks are clear as well. Parents work nontraditional hours. Child care is needed, which may involve hours in which everyone in the household is asleep. The tragedy in Erie, P.A. gives us a chance to review fire safety rules for N.C. licensed family child care homes and centers. A child’s life depends on it.


[1] Nontraditional Hour Child Care in the District of Columbia (2018), Urban Institute. https://www.urban.org/sites/default/files/publication/99768/nontraditional-hour_child_care_in_the_district_of_columbia_0.pdf

[2] Nonstandard Work Schedules and the Well-Being of Low-Income Families (2013), Urban Institute. https://www.urban.org/sites/default/files/publication/32696/412877-Nonstandard-Work-Schedules-and-the-Well-being-of-Low-Income-Families.PDF

[3] National Survey of Early Care and Education Fact Sheet, April 2015. https://www.acf.hhs.gov/sites/default/files/opre/factsheet_nonstandard_hours_provision_of_ece_toopre_041715_508.pdf

[4] https://www.cnn.com/2019/08/13/us/erie-day-care-fire-inspections/index.html; https://www.nbcnews.com/news/us-news/five-children-killed-pennsylvania-day-care-fire-n1041231; https://www.cbsnews.com/news/pennsylvania-day-care-fire-firefighter-loses-3-kids-in-erie-blaze-that-killed-5-children/; https://www.usatoday.com/story/news/nation/2019/08/13/pennsylvania-daycare-caught-fire-did-not-have-enough-smoke-detectors/2002744001/

[5] The Child Care and Development Block Grant Act of 2014 (P.L. 113-186), https://www.govinfo.gov/content/pkg/BILLS-113s1086enr/pdf/BILLS-113s1086enr.pdf

[6] https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/F/FCCH_rulebook.pdf

[7] National Fire Safety Association recommendations and Fire Safety Code, https://www.nfpa.org/Public-Education/Staying-safe/Safety-equipment/Smoke-alarms/Installing-and-maintaining-smoke-alarms

[8] Ibid.

[9] https://www.usatoday.com/story/news/nation/2019/08/13/pennsylvania-daycare-caught-fire-did-not-have-enough-smoke-detectors/2002744001/

[10] https://home.costhelper.com/smoke-alarm.html

Written by Jennifer Gioia, CCSA Communications Manager

Both Kellie Brower, director of The Goddard School of Chapel Hill for two years, and Valerie Morris, owner and director of Beginning Visions Child Development Center & School in Alamance County for 20 years, had to recently recertify their centers. Both turned to the Infant-Toddler Quality Enhancement Project (ITQEP) for help.

Kellie “didn’t feel comfortable enough to lead the faculty” of her center into recertification on her own and reached out to Amanda Hazen, one of the infant-toddler specialists at ITQEP. When Valerie’s center needed recertification, ITQEP reached out to her, and she found it to be very helpful. Whether it’s two years or 20 years, ITQEP is there to assist even the most seasoned directors and staff achieve quality infant-toddler care.

What is the Infant-Toddler Quality Enhancement Project?

In 2004, the NC Division of Child Development and Early Education, in collaboration with the NC Resources and Referral Council, established the statewide Infant-Toddler Quality Enhancement Project (ITQEP). Operated by Child Care Services Association (CCSA), the NC ITQEP supports the development of higher quality infant and toddler classrooms in all of North Carolina’s 100 counties by providing specially trained infant-toddler specialists across the state for coaching, mentoring and consultation to teachers and directors of early care and education centers.

How Does the Infant-Toddler Quality Enhancement Project Help Child Care Directors?

“[ITQEP] helped us get ready for stars,” Kellie said. “With the new rules that have come out, [ITQEP] explained them and provided suggestions to get us over the hump…Honestly, they are my first point of contact whenever I have any questions. They have been seriously amazing. Always get back to me quickly, it never takes them long at all. They always seem to be available and happy to help, so it’s been really great.”

The NC Division of Child Development and Early Education issues star rated licenses to all eligible child care centers and family child care homes based on indicators of a program’s quality of care and education.[1] Child care programs can receive one to five stars. The star-rated license acts as a “roadmap” for providers to follow as they strive to improve the quality of their care.[2]

“Honestly, I would say them helping us with the stars rating [has been my favorite], because it is such a taxing procedure, and I can’t do it all by myself,” Kellie said. “Having that extra support means the world to me. It’s worth it to have them come in and be an outsider to look in, you know, to see what they see, because sometimes I’ll go into a classroom 15 times and I won’t see the things that they see, because that is something that I’m looking at every day.”

“I want to make sure we’re doing the right thing and we’re staying up to date,” Valerie said. “The rules and regulations, especially with the [ITERS] scales, change so much and so often that sometimes I have to get outside help to come in and remind me of things to keep me on top of the game.”

In order for programs to achieve a higher star rating, they must be accessed with the environment rating scale, which measures both quality and education. The Infant-Toddler Environment Rating Scale (ITERS) assesses child care programs for children birth to 2 ½ years of age.

“Definitely by far, [ITQEP] has been my favorite service,” Valerie said. “Amanda has been very thorough and very consistent. She finished the whole thing. Sometimes I have people come and it seems like we lose contact, but Amanda went out of her way and followed up to the end, and still after that, she contacts me regularly to ask me if I need anything, or if I have any questions, or to share an update she learned…She’s very enlightening.”

How do Teachers Apply the Infant-Toddler Quality Enhancement Project in the Classroom?

Knowing the reasons why, and not only how, are just as important for teachers when applying new lessons and suggestions from infant-toddler specialists in the classroom. “We had a question about an infant diaper changing procedure,” said Kellie. ITQEP specialists visited and “[made] it easier for me to give our teachers why we’re doing it and how we’re doing it. It’s just easier to apply in the classroom if I also have reasons why.”

“[ITQEP has] been really informative,” Kellie said. “Every time they come in, they are giving us something, whether it is tips and tricks, suggestions, encouragements, which is great, but it’s also nice because even if they’re just giving information to me, I can easily train the staff… then they always follow-up to make sure that we’ve been able to implement their suggestions, and if we weren’t, they come up with new suggestions.”

“[ITQEP Specialist Amanda] created an art carrier for the young ones, the ones that are one turning into the age when they have art,” Valerie said. “She made a little carrier so it would be easier to pull it out and put it back up. Sometimes with the older toddlers, we would leave the art out, but it would kind of make a mess, so she said you don’t have to leave it out all the time, put it in this carrier and it’s easy. You can pull it out when you’re ready to use it, as long as you make it accessible to them for an hour or so a day.”

“[ITQEP Specialists also] helped us redo the schedule to make the teachers’ schedule run smoother, so they wouldn’t have to do so much hand washing,” Valerie said. “Let’s go outside, come straight in and wash hands, and then sit at the table, rather than coming in, washing hands, playing for a little bit and then washing hands again and sitting down. It saves us some time.”

Kellie has also noticed a change in her how her teachers relate to the children.

“I’ve just noticed so much more focus on tummy time and [our teachers] understand why it’s important to physical development,” Kellie said. “Language was something that some of our teachers were struggling with because they had also come from ECERS classes and they just didn’t know how to relate to the younger children. So, I’ve also noticed a huge difference in the language between the teachers and the children, which has been great.”

“[ITQEP specialists] genuinely have the best interest of the infants and toddlers at heart,” Kellie said. “There’s never a question of what is important to them. But you can see in their attitude and their professionalism that infant-toddlers are always their focus, and they want them to grow up and be socially, emotionally, physically and academically developed well…[The ITQEP has] been amazing and invaluable, honestly, to me as the director and also to our staff.”

To continue supporting the operations of Child Care Services Association and crucial programs such as the Infant-Toddler Quality Enhancement Project, please donate today.


Sources:

[1] The North Carolina Division of Child Development and Early Education. https://ncchildcare.ncdhhs.gov/Services/Licensing/Star-Rated-License/star-rated-license

[2] Smart Start of Forsyth County. https://smartstart-fc.org/star-rating-system-your-child/

By Jennifer Gioia, CCSA Communications Manager, and Colleen Burns, CCSA Summer 2019 Communications Intern, UNC-Chapel Hill

Yolandra Powell appreciates Child Care Services Association’s (CCSA) Professional Development Program, because “I take back as many resources [and] materials as I can. If there are any books that the training suggests, I try to get those books too and use [them] as a resource within my program.”

As the owner and director of Abundant Love Christian Child Care Center in Durham since 2011, Yolandra especially appreciates CCSA’s professional development for the “business side of child care.”

She’s been in the child care industry since 1994, and has earned her associate and bachelor’s degrees, but her training and education have not ended there. Yolandra continues to improve both herself and the employees of her child care center through CCSA’s Professional Development Program.

What is CCSA’s Professional Development Program?

CCSA “works to increase access to the highest quality professional development for the early education workforce in the Triangle and across North Carolina,” says Linda Chappel, senior vice president of Triangle Area Child Care Resource and Referral Services at CCSA.

The purpose of CCSA’s Professional Development Program is to improve the quality of early care and education in family child care homes, centers and preschools by:

  1. increasing teacher education and training,
  2. improving developmentally appropriate practices in early childhood settings and
  3. increasing accessibility and affordability of professional development required to maintain licensure and certification.

This helps create the very best environment for children to grow, develop and enter school ready to learn. Children’s brains develop more in the first three years of life than any other time, making the education of their teachers vital.

A Teacher’s Education Affects Child Development

Numerous research studies have shown a strong connection between the education level of early childhood teachers and the quality of child care. Because they are such a vital part of the child care system, CCSA provides training for early childhood professionals, supporting their continued professional development.

“Early educators’ professional development is important since they must complete on-going training hours every year,” said Lydia Toney, technical assistant specialist/training and support coordinator at CCSA. North Carolina also requires initial and annual on-going training as part of early educators’ professional development.

In fiscal year 2018, more than 2,500 early childhood providers attended CCSA’s professional development opportunities in the Triangle.

Professional Development Opportunities

CCSA offers a variety of professional development opportunities to early childhood educators at a low cost, including workshops, seminars, online classes and continuing education courses.

“They’re very informative and allow us to be able to enhance our program,” Yolandra said. “We’ve also taken advantage of a lot of the telephone trainings…But it’s really easy, and…beneficial to [my staff]…We’re always looking for new ways and learning new things to better and help our program.”

For further professional development opportunities, Yolandra said, “It’s always good to be able to go to CCSA’s training calendar. I just print it out and allow [my staff] to pick out the training that they want to do within that particular quarter.”

The professional development calendar includes CCSA’s professional development opportunities and opportunities offered by other organizations.

Professional Development Feedback

CCSA offers surveys to participants at the end of each workshop to gather information about what they learned. Yolandra has found these surveys to be a great addition to the workshops offered. “[CCSA] should continue to do those surveys…[because feedback helps] to continue to offer good training for [child care] programs,” she said.

One of the many workshops CCSA offers is the Emergency Preparedness and Response (EPR) workshop, where licensed facilities are required to attend the workshop and then complete an EPR plan.

“It is a bit detailed and participants [at one particular EPR workshop] were…anxious and nervous because of what they heard about the workshop,” Lydia said. “I had a participant thank me for the examples and scenarios that were shared throughout the workshop. She shared that it helped in making the experience relatable and removed the fear that she had coming into the workshop.”

Teachers are Ready to Help Children Develop and Succeed

Yolandra also understands the importance of ensuring her child care program and staff are ready to help children develop and succeed.

“I do the accreditation training through CCSA, any developmental classes that I feel will help my program, any of the infant-toddler classes,” she said. “I’ve taken the training [at CCSA] for the business side of child care. I take advantage of all the food program [CACFP] training that’s offered there as well.”

To continue supporting the operations of Child Care Services Association and crucial programs such as CCSA’s Professional Development, please consider donating today.

Written by Colleen Burns, Summer 2019 Communications Intern from UNC Chapel Hill

Rachel Feuer and her children

Rachel Feuer is a mother of two with her younger son, Sam, in child care in Chapel Hill. As any mother of a four-year-old would, Rachel expects her son to talk about the toys he played with or the new friends he made that day at his child care center. But one of his comments stands out among the rest.

Sam raves about the food served at his child care center. “My son has asked me many times to make Robert’s soup or Robert’s salad dressing or Robert’s chicken or Robert’s greens,” Rachel says. “He has asked me many times why we can’t just have Robert’s food at home, and was disappointed to find out that we can’t just order it. Recently, he has started asking for Robert’s recipes daily, and wondering why Robert doesn’t have a cookbook.”

Robert isn’t a cook at Sam’s child care center, though. Robert Cates has been a manager of the Meal Services program at Child Care Services Association (CCSA) for 20 years. He manages the kitchen in Orange County at the University United Methodist Church in downtown Chapel Hill and generates menus for all three of CCSA’s Meal Services kitchens. He also works closely with CCSA’s Meal Services program senior manager, Lisa Menna, who manages all three kitchens, to ensure meals meet the nutritional needs of the children by collaborating with dietitians and nutritionists as well as sourcing meat, produce and other products from local farmers.

What is the CCSA Meal Services?

In operation for almost 30 years, CCSA’s Meal Services program began out of the kitchen at the University United Methodist Church in Orange County. It expanded with the construction of the Jim and Carolyn Hunt Child Care Resource Center in Durham County, and in 2017-18’s fiscal year, the program served 1,300 children daily in 24 centers.

The Meal Services program provides two nutritious meals plus one nutritious snack per day to children enrolled in participating child care centers in Durham, Orange and Wake County. These scratch-made meals meet or exceed all USDA requirements for child care and are compliant with the Child and Adult Care Food Program (CACFP). CCSA serves as a food sponsor for CACFP,  a federal program that sets standards for nutritious meals for children ages birth-12 years, and subsidizes the cost of food for child care programs, targeting children whose families qualify for free and reduced lunch.

Rachel says, “CCSA makes it possible for smaller child care settings to provide excellent food for kids and teachers. At the small [child care center] my son attends, there is no space or budget to hire someone to cook meals.” This is the case for many child care centers.

By purchasing food in bulk, the Meal Services program allows child care centers to purchase nutritional meals and snacks at cost, without having to maintain expensive kitchens. It also allows directors to focus more of their attention on quality child care instead of on shopping, menu planning and cooking.

“It’s also an educational process,” says Robert. Trying new foods can be an adjustment for some children, “but the child care centers we’ve been serving for a long time…know how to ease kids into it and help them to appreciate the variety and appreciate things that they’ve never seen before,” Robert explained.

In order to be eligible for Meal Services, child care centers must have at least 3 stars or earn at least a 3-star rating within one year of implementing Meal Services, and participating centers are also required to enroll in the USDA’s Child and Adult Care Food Program. Meals also must be served family style at the table as meals are not individually packaged, so that children can eat together in a positive setting.

Why is the CCSA Meal Services Needed?

Many families in North Carolina face the dual challenge of food insecurity and early childhood obesity. Child care centers play a central role in the development of early eating habits. On average, children receive more than 50 percent of their daily caloric intake at child care. Therefore, the importance of these meals cannot be understated. Nutrition and quality must be prioritized.

Rachel is a psychologist who has worked with many clients who have struggled with healthy eating. “Early childhood is the time when children are developing lifelong eating habits. If they become accustomed to eating lots of preparations of healthy vegetables, proteins, legumes and whole grains, they will be at an advantage for their entire life,” says Rachel.

Meal Services focuses on creating meals that are made using local products and in-season fruits and vegetables.

Robert says, “We buy from Farmer Foodshare, which is a local food hub in Durham, and they source from all over North Carolina. They get apples from the mountains and produce from down east. And then we also source…from farmers in Orange, Durham and Chatham counties.”

The program ensures children have balanced menus that include one poultry, one beef, one seafood and two vegetarian lunches per week.

“We have so many items on our [menu] list…There is quite a bit of variety and it always depends on…what’s available seasonally…We follow the meal patterns of the child care center food programs, and we also meet with nutritionists to make sure we are going above and beyond in terms of the nutritional needs for the children,” Robert shared.

Monthly newsletters let families learn more about what their child is eating and learning about in the child care setting. They even include tips and recipes so that parents like Rachel can try to incorporate these healthy foods at home. Rachel says, “CCSA strikes a healthy balance of wholesome food that (according to my kids) tastes excellent.”

Robert shared, “We’re looking to hopefully expand what we’re doing into Chatham County. There are groups working around the state to replicate our model in rural areas around North Carolina. So, it’s a slow process, but people think what we’re doing is worth trying to duplicate in other areas.”

To continue supporting the operations of Child Care Services Association and crucial programs such as Meal Services, please consider donating today.

By Jennifer Gioia, CCSA Communications Manager

Joe Coffey

Joe Coffey will earn his Master’s in Education (M.Ed.) from UNC-Wilmington next spring, and because of the Teacher Education and Compensation Helps (T.E.A.C.H.) Early Childhood® Scholarship program, he will do so debt-free. T.E.A.C.H. provides educational scholarships to early care professionals and those who perform specialized functions in the early care system.

Joe has had the desire to teach and engage families and children for 18 years serving as a preschool teacher, kindergarten teacher, public school administrator and training and technical assistance specialist. Now, while he pursues his M.Ed., he is the Child Care Resource & Referral (CCR&R) Program Director for Onslow County Partnership for Children in North Carolina.

“I am a true believer in lifelong learning. I also feel it is our responsibility to model life-long learning for those that we serve,” Joe said. “I originally became familiar with the T.E.A.C.H. program when I was completing my associate’s degree. Fellow students shared the information with me.”

What is T.E.A.C.H.?

In 1990, Child Care Services Association (CCSA) created the T.E.A.C.H. Early Childhood® Scholarship program to address the issues of under-education, poor compensation and high turnover in the early childhood workforce. In 2000, the T.E.A.C.H. Early Childhood® National Center was established in response to the growth and expansion of the T.E.A.C.H. Early Childhood® Scholarship. The T.E.A.C.H. Early Childhood® National Center is now offered in 22 states plus D.C. and has awarded over 150,000 scholarships since its opening.

T.E.A.C.H. is an umbrella for a variety of scholarship programs for those working in early education in North Carolina. Because of the complexities of the different scholarships, each recipient is assigned a specific scholarship counselor.

T.E.A.C.H. Scholarship Counselors

Kimberly Bynum

Kimberly Bynum, who has been with CCSA for 22 years, is the program manager for T.E.A.C.H. North Carolina. One of her main duties is to provide counseling to graduate-level scholarship recipients like Joe. Those counselors are the reason Joe can say, “The process has been easy to use and to understand.”

“Joe is a great recipient to work with,” Kimberly said. “There’s not a lot of hand holding to do with him. He’s really proactive, but if there is ever anything missing, like when we do check-ins with our recipients several times throughout the semester, he’s very responsive to getting me what I need.”

Counselors play a vital role for T.E.A.C.H. scholarship recipients, helping them navigate through the many obstacles they may face while furthering their education.

“I do the same thing for Joe as I do for all my recipients. I make sure if they’re enrolled in school, we have the documents we need to go ahead and pay for their tuition upfront, because we don’t want anybody dropped…I usually go through and look at all my recipients, including Joe, to make sure we sent in the authorization to the colleges and universities,” said Kimberly.

And because of T.E.A.C.H., Joe will be able to graduate with his M.Ed. debt-free.

“T.E.A.C.H. has made it possible for me to continually build on my education from an Associate’s in Applied Science to a Master’s in Education without incurring a huge amount of student debt,” said Joe. “Early childhood education is a field in which the professionals are often underpaid and are themselves lacking resources. T.E.A.C.H. provides an avenue to advance education and careers while helping to avoid massive student debt.”

Kimberly finds her part in that process gratifying.

“What I really enjoy most about my position is…developing that one-on-one relationship [with the recipients],” she said. “It really just brings it all together when you’re at a conference or…attending graduations and you get to meet that person face-to-face…Especially at graduation, it makes you feel really proud, because you work with these people for so long, so they made it and they’re done.”

The Economic Impact of T.E.A.C.H.

Kimberly is also proud that T.E.A.C.H. has a wide reach that goes well beyond the scholarship recipient after graduation.

“We are empowering these scholarship recipients to [earn] more education, which in turn, they bring back into their facility, they’re better equipped to teach the children and then the children are ready for school when they start kindergarten.”

Once recipients complete their degree, they increase their marketability in the early childhood education system and may experience growth in their wages as well. In 2018, associate degree scholarship program recipients experienced an 11% increase in their earnings, with a low turnover rate of 8%.

“In addition, it’s increasing the star rating level as far as education goes for those facilities they’re employed in, making them more attractive to families, so increasing business that way,” Kimberly said. “Also, what [T.E.A.C.H.] does in the community…is increase the student enrollment in early childhood education departments [at participating universities and colleges]. So by T.E.A.C.H. sponsoring students at these universities and colleges, there is a positive economic impact on the North Carolina college system.”

To continue supporting the operations of Child Care Services Association and crucial programs such as T.E.A.C.H. Early Childhood®️ Scholarship North Carolina, please consider donating today.

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