Blog

Written by Jennifer Gioia, CCSA Communications Manager

Both Kellie Brower, director of The Goddard School of Chapel Hill for two years, and Valerie Morris, owner and director of Beginning Visions Child Development Center & School in Alamance County for 20 years, had to recently recertify their centers. Both turned to the Infant-Toddler Quality Enhancement Project (ITQEP) for help.

Kellie “didn’t feel comfortable enough to lead the faculty” of her center into recertification on her own and reached out to Amanda Hazen, one of the infant-toddler specialists at ITQEP. When Valerie’s center needed recertification, ITQEP reached out to her, and she found it to be very helpful. Whether it’s two years or 20 years, ITQEP is there to assist even the most seasoned directors and staff achieve quality infant-toddler care.

What is the Infant-Toddler Quality Enhancement Project?

In 2004, the NC Division of Child Development and Early Education, in collaboration with the NC Resources and Referral Council, established the statewide Infant-Toddler Quality Enhancement Project (ITQEP). Operated by Child Care Services Association (CCSA), the NC ITQEP supports the development of higher quality infant and toddler classrooms in all of North Carolina’s 100 counties by providing specially trained infant-toddler specialists across the state for coaching, mentoring and consultation to teachers and directors of early care and education centers.

How Does the Infant-Toddler Quality Enhancement Project Help Child Care Directors?

“[ITQEP] helped us get ready for stars,” Kellie said. “With the new rules that have come out, [ITQEP] explained them and provided suggestions to get us over the hump…Honestly, they are my first point of contact whenever I have any questions. They have been seriously amazing. Always get back to me quickly, it never takes them long at all. They always seem to be available and happy to help, so it’s been really great.”

The NC Division of Child Development and Early Education issues star rated licenses to all eligible child care centers and family child care homes based on indicators of a program’s quality of care and education.[1] Child care programs can receive one to five stars. The star-rated license acts as a “roadmap” for providers to follow as they strive to improve the quality of their care.[2]

“Honestly, I would say them helping us with the stars rating [has been my favorite], because it is such a taxing procedure, and I can’t do it all by myself,” Kellie said. “Having that extra support means the world to me. It’s worth it to have them come in and be an outsider to look in, you know, to see what they see, because sometimes I’ll go into a classroom 15 times and I won’t see the things that they see, because that is something that I’m looking at every day.”

“I want to make sure we’re doing the right thing and we’re staying up to date,” Valerie said. “The rules and regulations, especially with the [ITERS] scales, change so much and so often that sometimes I have to get outside help to come in and remind me of things to keep me on top of the game.”

In order for programs to achieve a higher star rating, they must be accessed with the environment rating scale, which measures both quality and education. The Infant-Toddler Environment Rating Scale (ITERS) assesses child care programs for children birth to 2 ½ years of age.

“Definitely by far, [ITQEP] has been my favorite service,” Valerie said. “Amanda has been very thorough and very consistent. She finished the whole thing. Sometimes I have people come and it seems like we lose contact, but Amanda went out of her way and followed up to the end, and still after that, she contacts me regularly to ask me if I need anything, or if I have any questions, or to share an update she learned…She’s very enlightening.”

How do Teachers Apply the Infant-Toddler Quality Enhancement Project in the Classroom?

Knowing the reasons why, and not only how, are just as important for teachers when applying new lessons and suggestions from infant-toddler specialists in the classroom. “We had a question about an infant diaper changing procedure,” said Kellie. ITQEP specialists visited and “[made] it easier for me to give our teachers why we’re doing it and how we’re doing it. It’s just easier to apply in the classroom if I also have reasons why.”

“[ITQEP has] been really informative,” Kellie said. “Every time they come in, they are giving us something, whether it is tips and tricks, suggestions, encouragements, which is great, but it’s also nice because even if they’re just giving information to me, I can easily train the staff… then they always follow-up to make sure that we’ve been able to implement their suggestions, and if we weren’t, they come up with new suggestions.”

“[ITQEP Specialist Amanda] created an art carrier for the young ones, the ones that are one turning into the age when they have art,” Valerie said. “She made a little carrier so it would be easier to pull it out and put it back up. Sometimes with the older toddlers, we would leave the art out, but it would kind of make a mess, so she said you don’t have to leave it out all the time, put it in this carrier and it’s easy. You can pull it out when you’re ready to use it, as long as you make it accessible to them for an hour or so a day.”

“[ITQEP Specialists also] helped us redo the schedule to make the teachers’ schedule run smoother, so they wouldn’t have to do so much hand washing,” Valerie said. “Let’s go outside, come straight in and wash hands, and then sit at the table, rather than coming in, washing hands, playing for a little bit and then washing hands again and sitting down. It saves us some time.”

Kellie has also noticed a change in her how her teachers relate to the children.

“I’ve just noticed so much more focus on tummy time and [our teachers] understand why it’s important to physical development,” Kellie said. “Language was something that some of our teachers were struggling with because they had also come from ECERS classes and they just didn’t know how to relate to the younger children. So, I’ve also noticed a huge difference in the language between the teachers and the children, which has been great.”

“[ITQEP specialists] genuinely have the best interest of the infants and toddlers at heart,” Kellie said. “There’s never a question of what is important to them. But you can see in their attitude and their professionalism that infant-toddlers are always their focus, and they want them to grow up and be socially, emotionally, physically and academically developed well…[The ITQEP has] been amazing and invaluable, honestly, to me as the director and also to our staff.”

To continue supporting the operations of Child Care Services Association and crucial programs such as the Infant-Toddler Quality Enhancement Project, please donate today.


Sources:

[1] The North Carolina Division of Child Development and Early Education. https://ncchildcare.ncdhhs.gov/Services/Licensing/Star-Rated-License/star-rated-license

[2] Smart Start of Forsyth County. https://smartstart-fc.org/star-rating-system-your-child/

Written by Jennifer Gioia, CCSA Communications Manager, and Colleen Burns, CCSA Summer 2019 Communications Intern, UNC-Chapel Hill

Lynette Mitchell has been the director and owner of Harvest Learning Center in Chapel Hill, NC for 15 years. She is in her first year as a Shape NC site. In the video above, Lynette talks about how she’s involved the parents of her center with Shape NC.

Shape NC is a program implemented by CCSA in partnership with Smart Start that aims to increase the number of children starting kindergarten at a healthy weight. The program promotes healthy eating and active play for children from birth-5 years old by working with child care programs to instill healthy behaviors early on, creating a solid foundation for a healthy life.

CCSA’s Communications Manager, Jennifer Gioia, sat down with Lynette to find out how her experience has been with Shape NC thus far.

Jennifer:  How did your center hear about Shape NC?

Lynette:  Swanda [Shape NC Technical Assistant] called me into the office one day and said, ‘Listen, we have a great program that we think your center might enjoy and qualify for.’ Once she described how it worked, I thought, ‘Oh my goodness, most definitely sign us up. We want to be a part of that.’ We feel like we can grow and become a better center through this program.

Jennifer:  So, it was personal face-to-face outreach?

Lynette:  Definitely. I didn’t know about the other sites. Now that I’ve been in the program, I look for them. I actually was Googling the other day and saw there were several Shape NC programs across the state that have been highlighted in their local newspapers. At first, I thought Shape NC was great just on the criteria alone, but now I see it’s truly a significant program and the community recognizes it statewide for what it provides.

Jennifer:  What resources has Shape NC provided your center so far?

Lynette:  Oh, so much. First of all, just the educational workshops alone have been invigorating and exciting. I’ve even taken my staff to a couple of the workshops, and that’s just been invaluable. You know you can give someone a fish to eat for a day, but you teach them how to fish and it’s for life. By giving us that knowledge, we can go on and do a lot of things beyond that. Then you start getting into the balls and hoops and recipes that they send out. I’m in the first year, but I’ve already gotten so much.

And I haven’t even gotten to the playground yet. My husband and I went to NC State where we sat down directly with the experts to design the playground. They’re at our disposal, and have come up with things I would only dream about. You think you could open up Home and Garden magazine and see these designs in there. Like we can do that here? That was just mind blowing. Then Shape NC put us on a bus to Asheboro where we saw a center that’s doing exactly what I am at my center.

Jennifer:  Why did your center want to become a Shape NC site?

Lynette:  Let’s just put it out there, it’s expensive, and I’m a small business owner. So, when Shape NC told me if I’m willing to make these positive changes in my center, they’ll contribute significantly to enhancing my playground space, it was just very attractive. We have a beautiful natural environment at our center with big trees and shade. When I saw some of the designs that NC State could do for us with Shape NC, it fit perfectly into our philosophy and topography. It was a win-win.

…It was about creating beautiful, relaxing spaces that not only enhance you physically, but mentally and spiritually. And we’re a Christian-based center, so when I saw some of the spaces where people can go and be quiet and calm down, but also other places to go and run around, it’s about all of that when you go outside.

Jennifer:  What is the importance of kids consistently getting that nutritional value from child care centers?

Lynette:  Most of my clientele is middle to upper-middle [income], and a lot of times you think food programs are only for the less fortunate. But I will tell you that these families, who are working moms and dads running here and there, have the resources but just not the time to provide the types of meals that they would like to. What we want to do here is give parents peace of mind that their child’s breakfast, lunch and snack are very nutritious. They may do fast food for dinner, but that’s okay because they had salmon, wild rice, broccoli and quinoa at school today. I think that’s significant because we’re providing them food for the greater portion of the day.

Jennifer:  What impact have you seen Shape NC have on your teachers, the children and on the children’s parents?

Lynette:  I just can’t say enough. I mean I feel so fortunate. Not many centers get picked each year. Just the commitment of this entire team, Swanda and her group cannot be more helpful. Another great thing is the networking. I love being in contact with other sites that have already done it. They have been so helpful and so inspiring. I mean, I forgot which center we went to, but the director kept asking, ‘Is there anything else we can tell you?’ My phone is full of photos, and then one site, I went beyond asking about the playground because I liked the classroom, too.

I love the way the Asheboro center wanted to help. She just kept it real director to director, because when you put all these beautiful things on the playground, you need to know how to maintain them. She told me, ‘I can tell when I get a new teacher who does not understand how we play. She’ll be the first one to toss something over a fence and say the children didn’t know how to play with it.’ She told me you have to continue the education of the staff, so the children know how to enjoy the space.

You can plant all these wonderful herbs, and children will romp through them and rip them apart, not understanding that this is part of the environment and you care for it. This is how we work and play in it for it to be a beautiful place for us. So, I was really glad for that good note of how to maintain from another director.

To continue supporting the operations of Child Care Services Association and crucial programs such as Shape NC, please consider donating today.


*Answers have been shortened for length and clarity.

Written by Jennifer Gioia, CCSA Communications Manager

Former Gov. James Hunt (right) presents the James and Carolyn Hunt Early Childhood Leadership Award to winner Robin Britt (left), Executive Director of Guilford Child Development, at Child Care Services Association’s 45th Anniversary Celebration. (Photographer: Phil Thalheimer)

Last Friday, April 5, 2019, Child Care Services Association (CCSA) celebrated 45 years of service at the Sheraton Imperial Hotel in RTP with a dinner, a silent auction and an award ceremony. While the rain poured, more than 200 people celebrated with CCSA. Many special guests joined, including:

  • The Honorable Governor James Hunt and Carolyn Hunt;
  • Susan Perry-Manning, principal deputy secretary of NCDHHS;
  • Durham County Commissioners: Wendy Jacobs, Heidi Carter, James Hill and Brenda Howerton;
  • Representatives Verla Insko from Orange County and MaryAnn Black from Durham County;
  • Dr. Jeanette Betancourt, senior vice president for U.S. Social Impact at Sesame Workshop, the nonprofit organization behind Sesame Street;
  • Janet Singerman, president, Child Care Resources Inc.;
  • Michele Rivest, policy director, North Carolina Early Education Coalition;
  • Cindy Watkins, president, North Carolina Partnership for Children;
  • Representatives from Orange County Partnership for Children;
  • Beth Messersmith from North Carolina MomsRising;
  • Becki Planchard from NCDHHS;
  • Gerry Cobb, Director of the Pritzker Children’s Initiative;
  • Robin Britt, executive director of Guilford Child Development (GCD) and this year’s winner of the James and Carolyn Hunt Early Childhood Leadership award;
  • And the Honorary Committee members who helped us launch this event.
Julie Wilson, ABC11 WTVD (Photographer: Phil Thalheimer)

We were thrilled to have Julie Wilson, ABC11 WTVD Eyewitness News’ Breaking News Anchor, host the celebration.

During the reception, many people mingled and placed bids on a variety of exciting items in our silent auction from local politicians to early childhood education teachers and directors to early childhood education industry leaders and experts.

Peggy Ball, chair of CCSA’s Board of Directors, spoke briefly before Reverend Dr. Michael Page, who also sits on CCSA’s board, delivered an inspiring invocation before dinner.

After dinner, Susan Perry-Manning, principal deputy secretary of NCDHHS, spoke on behalf of North Carolina Governor Roy Cooper. Perry-Manning congratulated Britt as the winner of the James and Carolyn Hunt Early Childhood Leadership Award and thanked many in the room for inspiring her, including former Gov. Hunt for his leadership, dedication and commitment to improving the quality of child care and education in North Carolina and across the country.

Terry David, president of the North Carolina Head Start Association and Chapel Hill Training Outreach Project (CHTOP), Silver sponsor of the night, presented Britt with a certificate on behalf of the North Carolina Head Start Association for his years of dedicated service to improving the lives of so many children.

Sue Russell, CCSA’s first president and current executive director of the T.E.A.C.H. Early Childhood® National Center, spoke about Gov. Hunt’s decades of leadership and service, including his four historic terms as governor of North Carolina, his efforts to improve North Carolina public schools’ test scores, the establishment of the Smart Start program during his tenure, and many awards recognizing his focus on early childhood education.

Former Gov. James Hunt speaking at CCSA’s 45th Anniversary Celebration. (Photographer: Phil Thalheimer)

Gov. Hunt emphasized how important the work of early childhood educators is for young children and their families and educators. Throughout his years, he’s seen with compassion and conviction, we can bring change to improve the lives of many and continue to expand our services so every child has access to high quality, affordable child care—that it is a child’s right to a high quality education. “Helping the little children is the best thing we can do for them and for our future,” Gov. Hunt said.

Gov. Hunt presented the James and Carolyn Hunt Early Childhood Leadership Award to Britt. CCSA established the award in 1995 to honor North Carolinians who make a difference in the lives of young children in the state. It was named in honor of Gov. and Mrs. Hunt for their years of dedication and service. He also recognized five of the 13 previous award recipients in attendance: Peggy Ball, Dick Clifford, Carolyn Cobb, Michele Rivest and Karen Ponder.

(From left to right) Carolyn Hunt, Robin Britt and Gov. James Hunt. (Photographer: Phil Thalheimer)

Gov. Hunt spoke about how he met Britt during his second term as governor while Britt served in the House of Representatives. He lauded Britt for his leadership, integrity, and care for North Carolina’s children.

Finally, CCSA President Marsha Basloe, spoke.

“I have only been at the helm of CCSA for a little more than a year,” she said, “and although in Durham for many years and an SS partner with CCSA, I now truly have learned of its programs, its passion and its people. All three go hand in hand…CCSA conceives, studies, experiments, implements and tests until we arrive at models worthy of system change. Now we know…there is no excuse for not providing high quality experiences for children.”

Basloe closed the evening by looking toward the future.

“We need to focus on improving the experiences being provided to our infants and toddlers,” she said. “We need to strive for our teachers to be adequately compensated for the work that they do—teachers need to receive a fair rate for the quality they provide regardless where they teach—and we need to make sure the support systems we have built for so many years remains in place to support all of these endeavors.”

CCSA wouldn’t be what it is today without the leadership and dedication of our staff, our first president, Sue Russell, our second president, Anna Carter, and our dedicated leadership team of vice presidents and Board of Directors.

We would not have been able to celebrate 45 years without our generous sponsors. Our sincere thanks to:

  • Chapel Hill Training Outreach Project,
  • Lakeshore,
  • Merchants Foodservice,
  • Triangle Community Foundation,
  • Blackman & Sloop,
  • The Cemala Foundation,
  • Budget Courier,
  • Illuminated Direction,
  • Kaplan Early Learning Company,
  • Alice Thorp,
  • White Rock Child Development,
  • Liz Winer and
  • an anonymous donor.

Thank you as well to our wonderful table sponsors for their support:

  • Richard Burton,
  • Daniel Hudgins,
  • Capital Bank,
  • Gerry Cobb,
  • Community School for People Under Six,
  • Durham County Government,
  • East Durham Children’s Initiative,
  • Frank Porter Graham Child Development Institute,
  • Guilford Child Development,
  • North Carolina Early Education Coalition,
  • Orange County Partnership for Young Children and
  • Wake County Smart Start.

Thank you also to everyone who donated a silent auction item, to everyone who came out on a rainy Friday night to celebrate 45 years of service at CCSA and to everyone who helped, in some way, to improve the lives of North Carolina’s youngest children, their families and early childhood educators.

Here’s to another 45 years of Child Care Services Association!

Written by Mary Erwin, CCR&R Council Coordinator at CCSA

“When we identify where our privilege intersects with somebody else’s oppression, we’ll find our opportunities to make real change.” 
― Ijeoma Oluo

“Better Together!” That was the theme of this year’s 2019 CCR&R Institute held at the Greensboro Downtown Marriott on March 12th and 13th, and it was an opportunity to congregate, enjoy each other’s company, learn how to excel at our jobs, get rejuvenated and also to explore how implicit bias affects early childhood education.

Over 170 staff and 24 presenters from child care resource and referral, Smart Start, Frank Porter Graham Center, UNCG, SchoolHouse Connection, Self Help, the Salvation Army, the Abecedarian Education Foundation, MomsRising and many more gathered from every region across the state for the annual CCR&R professional development conference. Sponsors of the event included Kaplan Early Learning®, Lakeshore Learning®, Discount School Supply®, Teachstone®, The Greensboro Convention and Visitors’ Bureau and Self Help Credit Union. The NC CCR&R Council could not convene the conference without these corporate champions!

Dr. Kristi Snuggs

Conference highlights included:

  • ThinkBabies® Train the Trainer through the NC Early Education Coalition, Dr. Kristi Snuggs’ opening plenary speech about upcoming opportunities and positive changes at the NC Division of Child Development and Early Education and the terrific keynote and session from Dr. Walter Gilliam on implicit bias in early education!
  • Session attendees also learned about increasing access to subsidized child care for children experiencing homelessness and how to be a better advocate for babies and toddlers.
  • Technical assistance and professional development staff received training on helping child care providers understand and address children’s challenging behaviors and the benefits of coaching and mentoring when working with teachers in the classroom.
  • The impacts of family separation on immigrant families and processes to strengthen resilience among children was a popular subject.
  • Save the Children shared the unique needs of children in emergency situations and offered a continuing education credit on helping children cope with crisis and helping caregivers recover!
  • Paid family leave was a topic as well as using multicultural books in the classroom.
  • Community Self Help taught CCR&Rs how to help providers construct budgets that work in their favor as well as recognizing trends and formulating the true cost of child care.
Woolworth’s Lunch Counter

Tuesday night’s reception at the International Civil Rights Center and Museum welcomed approximately 100 conference attendees for a beautiful cocktail party and tour of the original Woolworth’s Lunch Counter where four NC A&T University students started the sit-in movement in 1960. The lovely event was catered by Guilford Child Development’s Regional CCR&R, sponsor of the event along with the Greensboro Convention and Visitor’s Bureau!

Dr. Gilliam

Dr. Gilliam leads The Edward Zigler Center in Child Development and Social Policy at Yale University where research and policy analyses focus on early childhood development and intervention programs. During the keynote on Wednesday, attendees gained insight on how implicit biases affect nearly everything we do, even as early childhood professionals. The keynote address dug down to the core of so many of our current issues. Click here to see and hear Dr. Gilliam’s similar keynote address at Dayton’s Readiness Conference.

Quotes from the conference:

“You and the NC CCR&R Council team did a phenomenal job!”

“Great event. Good energy all around. You guys have it going on!”

“It was great working with you.”

“I thought I was in a TED Talk and I was going to vote for [Dr. Gilliam] for president!”

Marsha Basloe, President of Child Care Services Association

Homelessness is a reality for many families with young children in our country. In fact, infancy is the period of life when a person is at highest risk of living in a homeless shelter in the U.S. And families with younger parents are at higher risk of experiencing sheltered homelessness than families with relatively older parents. Adults between the ages of 18 and 30 in families with children were three times more likely to use shelter programs than adults over 30 who live with children (U.S. Department of Housing and Urban Development, 2016 AHAR Part 2).

As president of Child Care Services Association (CCSA), I am committed to ensuring that all our young children have high quality early care and education experiences. CCSA works to ensure affordable, accessible, high quality child care for all families through research, services and advocacy. We provide free referral services to families seeking child care, financial assistance to families who cannot afford quality child care, technical assistance to child care businesses, and educational scholarships and salary supplements to child care professionals through the T.E.A.C.H. Early Childhood® and Child Care WAGE$® Projects.

More and more people understand that high quality early childhood care and learning prepares children to succeed in the classroom and in life. Yet, what may not be known is that the impact of homelessness on children, especially young children, is extremely challenging and may lead to changes in brain architecture that can interfere with learning, social-emotional development, self-regulation and cognitive skills. In today’s world, children should be healthy, alert and motivated to have a better chance of leading productive lives. Not every child, however, has that chance.

Last week, Chapin Hall released Missed Opportunities: Pregnant and Parenting Youth Experiencing Homelessness in America. This third Research-to-Impact brief by Chapin Hall presents findings related to the experiences of young people who are pregnant or parenting and don’t have a stable place to live. They learned that rates of pregnancy and parenthood are high among youth experiencing homelessness, and that many of the young parents are homeless with their children. For pregnant and parenting youth who are homeless, the difficulties of coping with pregnancy and parenthood are compounded by the trauma they have experienced and the ongoing stress of not having a safe or stable place to live with their children.

We know that experiences of homelessness in early childhood are associated with poor early development and educational well-being. These experiences during infancy and toddlerhood are associated with poor academic achievement and engagement in elementary school (Perlman & Fantuzzo, 2010). Additionally, experiences of homelessness are associated with social emotional delays among young children (Haskett, et. al, 2015) and poor classroom-based social skills in elementary school (Brumley, Fantuzzo, Perlman, & Zager, 2015). These findings underscore the importance of ensuring that young children and their young parents who are experiencing homelessness have access to support that is critical to improving the long-term educational outcomes of children nationwide.

Karen McKnight, director of our NC Head Start Collaboration Office, coordinated a statewide Trauma in Early Childhood Education Workgroup, and I feel fortunate to be part of this effort. Promoting early childhood development and buffering stress experienced by young children experiencing homelessness and their families will be part of this work. This group of professionals from Head Start, Smart Start, CCR&R, PCANC, NCAEYC, NCIMHA and others will be attending a two-day on-campus program, facilitated by Nonie Lesaux and Stephanie Jones, faculty directors of the Saul Zaentz Early Education Initiative at the Harvard Graduate School of Education. The training is guided by the question: How can early education leaders support the design and implementation of strong early learning environments, particularly in settings serving children facing adversity?

I hope we can all work together to have an early childhood workforce to meet the social-emotional and mental health needs of all our young children and their families. May is Mental Health Awareness Month. How are you supporting this work?

See additional resources below.